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Travelbag review
Find out how Travelbag fares for its tailor-made holidays in our survey of nearly 20,000 package holidays
Who is Travelbag?
Travelbag has been a specialist in tailor-made, long-haul travel for more than 40 years.
Which? verdict
Excellent value with a personal touch, Travelbag is a Which? Recommended Provider for tailor-made long-haul holidays.
Travelbag Customer Ratings
| Holiday type | Which? Recommended Provider? | Customer score |
|---|---|---|
| Tailor-made holidays | Yes | 83% |
| Smaller/independent providers | No | 77% |
Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company. In an online survey in August/September 2024, we asked 12,119 Which? Connect panel members and members of the public about 19,958 holidays from the past two years.
We tracked the price of more than 20,000 holidays to find out exactly when to book to get the cheapest price – read our 28 ways to save on your next holiday
What's a Travelbag Holiday like?
Travelbag was launched in the 1970s to provide bespoke holidays to Australia and New Zealand. Now it provides long-haul holidays worldwide, including all-inclusive, multi-centre breaks and wildlife holidays, but its bread and butter lies in tailor-making trips to meet holidaymakers’ specific requirements.
It received a four-star rating for the overall organisation of its holidays. Readers were also impressed by the standard of accommodation – described by holidaymakers as ‘excellent’ and ‘very comfortable’.
Many were also impressed by Travelbag’s ‘competitive pricing’, giving it four stars for value for money. One reader told us Travelbag ‘was great at tailoring a great holiday that not only suited our needs but also fit our budget’.
Travelbag refund, cancellation and surcharge policy
Travelbag is a Which? Recommended Provider (WRP), which means that as well as being one of the most highly rated holiday firms in our survey it has also guaranteed to offer a full refund, or free changes, if the Foreign Office (FCDO) changes its advice about your destination.
It has also promised that in 2025, it won’t apply any additional surcharges to holidays that have already been booked.
Should I book a holiday with Travelbag?
Definitely. Travelbag offers good-value, well-organised complex trips tailored to your exact specifications.
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