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Inghams review
Find out how Inghams fares as a smaller/independent provider based on our survey of nearly 20,000 package holidays
Who is Inghams?
Inghams was founded 90 years ago as a ski company, but it soon expanded into summer walking breaks across Europe.
Which? verdict
With good value for money, customer service and accommodation, Inghams tops our table of smaller and independent holidays and is a Which? Recommended Provider for its lake and mountain resorts and walking holidays. We have not rated its ski holidays.
Inghams customer ratings
| Holiday type | Which? Recommended Provider? | Customer score |
|---|---|---|
| Smaller/independent providers | Yes | 85% |
Customer score Based on a combination of overall satisfaction and how likely people are to recommend the company. In August/September 2024, we asked 12,119 Which? Connect panel members and members of the public about 19,958 holidays from the past two years, in an online survey.
We tracked the price of more than 20,000 holidays to find out exactly when to book to get the cheapest price – read our 28 ways to save on your next holiday
What’s an Inghams holiday like?
We first recommended holidays with Inghams in 1976 and our survey respondents particularly loved its summer Stay & Walk locations in the lakes and mountains of Andorra, Austria, France, Italy, Madeira, Norway, Slovenia and Switzerland.
There are no set itineraries. You simply pick a beautiful base, then stroll or hike at your own pace, with the option to join expert-led walks if you feel like it.
Inghams received impressive ratings with four stars out of five in most categories (including value for money) and a full five stars for description matching reality – which means you know exactly what you’re getting.
Inghams’ customer service is very good. One holidaymaker told us that the firm ‘communicated clearly, provided regular updates and arranged alternatives to minimise the impact of our travel delay’.
Customers complimented the ‘excellent’ accommodation and ‘active in-resort reps’ and loved the relaxing nature of an Inghams break. It’s the ‘perfect mix of free time and walking, in a beautiful setting’, one customer told us.
Inghams’ refund, cancellation and surcharge policy
Inghams is a Which? Recommended Provider (WRP), which means that, as well as being one of the most highly rated holiday firms in our survey, it has also guaranteed to offer a full refund or free changes if the Foreign Office (FCDO) changes its advice about a destination.
It has also promised that in 2025, it won’t apply any additional surcharges to holidays that have already been booked.
Should I book a holiday with Inghams?
Absolutely. Inghams is top of the smaller/independent providers table and its resort holidays in Europe are an excellent option.
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