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Nationwide travel insurance review

Read Which?'s expert review of Nationwide's travel insurance. Find out how we rate it against 54 other providers
Dean SobersSenior researcher & writer
Nationwide

Nationwide's travel insurance comes with its FlexPlus packaged current account, along with UK and European breakdown assistance and worldwide family mobile phone insurance. 

You will need to pay a £18 monthly fee for maintaining the account, but this covers you, your partner if they live with you, and children aged under 23 who live with you or their other parent. You can travel independently or together.

Nationwide's policies are underwritten by Aviva.

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Does Nationwide offer the best travel insurance?

We've rated dozens of insurers on their policies and, where possible, claims service. 

Members can log in to read our full reviews. If you're not already a member, join Which? and get full access to these results and all our reviews.

What does Nationwide travel insurance offer?

Medical expenses
£10 million
Dental treatment
£500
Cancellation
£5,000 per person
Travel abandonment
£5,000
Natural disaster cover
Yes
Cancellation - illness, injury or death of person policyholder staying with
Yes
Bankruptcy of holiday supplier
Yes

Tables last updated May 2025. Next update May 2026. We recommend checking policies before buying.

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How good is Nationwide's travel insurance policy?

Members can log in to read our full policy analysis. 

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Is Nationwide good if you have a pre-existing medical condition?

If you have a pre-existing medical condition, you'll need to contact Nationwide to add it to the policy – which may mean paying extra.

Nationwide works with a medical screening company called Verisk to ask customers about their medical conditions. 

Nationwide isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you're struggling to obtain cover, check our guide on travel insurance if you have a medical condition.

How good is Nationwide at handling claims?

The latest data from the Financial Conduct Authority shows that Aviva – Nationwide's underwriter – accepted 80-85% of claims made on its worldwide annual policies in 2023. This was above the average rate of 79%.

Nationwide travel insurance: how can I claim?

For medical emergencies abroad, call +44 (0)1603 605159. This claims line is available 24 hours a day. 

For claims that aren't a medical emergency, call +44 (0)1243 976418 to make a claim from abroad. To make a claim from the UK, call 0800 046 2555. These claims lines are open from 8am-6pm Monday to Friday, and 8am-4pm Saturdays and bank holidays. You can also claim online.

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before making an insurance claim - for example, checking with the travel provider whether you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you will need to claim.    

You'll need your policy document when you call.

Find out how Nationwide compares for other products

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