Admiral travel insurance review

Admiral launched in 1993, initially as a car insurance specialist.

Its travel insurance comes in three levels – Admiral (least comprehensive), Admiral Gold and Admiral Platinum (most comprehensive).

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Does Admiral offer the best travel insurance policies?

We've rated dozens of insurers on their policies. 

Members can log in to read our full reviews. If you're not already a member, join Which? and get full access to these results and all our reviews.

Here's how Admiral scored in our survey:

• 71% policy score for its Admiral Platinum policy, in the top 40% of 153 policies that we reviewed.
• 66% policy score for Admiral Gold, placing in the middle 20% of policies.
  
• 59% for its least comprehensive policy, named Admiral, which is in the bottom 20% of policies.
• 90 years old is the maximum age for a new customer under an annual policy. For single-trip policies, it's up to 100 years old. These age limits can vary depending on how you buy the insurance and where you're travelling to.
• The maximum trip length for its annual policies is 31 days. Single-trip policies can cover a whole year (365 days) per trip.  

What does Admiral travel insurance offer?

How good are Admiral's travel insurance policies?

Members can log in to read our full policy analysis. 

If you're not already a member, join Which? and get full access to these results and all our reviews.

Is Admiral good if you have a medical condition?

If you have a pre-existing medical condition, you'll need to let Admiral know about it when you obtain your quote. This may lead to a higher premium.

Admiral works with a medical screening company called Verisk to assess customers' medical conditions.    

Admiral isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you are struggling to obtain cover, check our guide on travel insurance if you have a medical condition.

How good is Admiral at handling claims?

According to the most recently published data from the Financial Conduct Authority, covering 2023, EUI Limited (Admiral's underwriter) paid 80-85% of claims on annual European policies that year. This was in line with the average of 82.20%.

It accepted 75-80% of annual worldwide claims, in line with the average of 78.90%.

For single trip claims, its acceptance rate was also 75-80% – but this was slightly lower than the average of 80.40%.

Admiral travel insurance: how can I claim?

For emergency medical assistance, call +44 (0)292 010 7777.

To make non-emergency claims, call 0333 234 9914. You can also claim online by logging in to your account. 

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them - for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let them know if there's a chance you will need to claim.    

You'll need to provide your policy number when you call.

• Find out more: how to claim on your travel insurance

Find out how Admiral compares for other products

• Admiral car insurance review
• Admiral home insurance review
• Admiral pet insurance review