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Covered2Go travel insurance review
Read Which?'s expert review of Covered2Go's travel insurance policy and find out how we rate its travel insurance against 54 other providers
We've rated three Covered2Go policies: Platinum, Gold and Silver.
Covered2Go's cover is underwritten by Millstream Underwriting on behalf of AWP Assistance UK Insurance.
Does Covered2Go offer the best travel insurance?
We've rated dozens of insurers on their policies.
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What does Covered2Go travel insurance offer?
Platinum travel insurance
Medical expenses | £10 million | |
Dental treatment | £1,250 | |
Cancellation | £10,000 per person | |
Travel abandonment | £10,000 | |
Natural disaster cover | Yes | |
Cancellation - illness, injury or death of person policyholder staying with | Yes | |
Bankruptcy of holiday supplier | Yes |
Table last updated in May 2025. Next update in May 2026. We recommend checking policies before buying.
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How good are Covered2Go's travel insurance policies?
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Is Covered2Go good if you have a medical condition?
Like most policies, Covered2Go will consider covering you if you have a pre-existing medical condition.
You're able to declare your medical history when applying for cover. Depending on the type, severity and stability of any conditions you have, these may be excluded from cover, or added either with or without an extra cost to your premium.
Covered2Go isn't a specialist provider for customers with pre-existing medical conditions – but this doesn't mean it can't cover your medical condition at a reasonable price.
However, if you're struggling to obtain cover, check our guide on travel insurance if you have a medical condition.
How good is Covered2Go at handling claims?
Covered2Go's underwriter, Millstream Underwriting, operates on behalf of AWP Assistance UK Limited.
The latest data from the Financial Conduct Authority shows that AWP Assistance UK Limited accepted 90-95% of claims on annual European policies – that's higher than the industry average of 82.20%.
It paid 85-90% of claims on annual worldwide policies – above the average of 78.90%.
Covered2Go's travel insurance: how can I claim?
For medical emergencies abroad, call +44 (0)330 660 0785
To make a claim when you're back in the UK, call 0330 660 0785. You can also make a claim online.
Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you'll need to claim.
You'll need to provide your policy number when you call.
- Find out more: how to claim on your travel insurance
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