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Dean is an award-winning personal finance writer who’s spent over 15 years helping consumers navigate the tangled and fascinating world of insurance.
In this article
We've rated three Covered2Go policies: Platinum, Gold and Silver.
Covered2Go's cover is underwritten by Millstream Underwriting on behalf of AWP Assistance UK Insurance.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
This insurer isn't available on MoneySuperMarket, but you can get quotes from other insurers and compare the cheapest with our reviews.
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Covered2Go's Platinum and Silver policies were among the top 20% of policies rated.
74%
Policies
of 48 travel insurer's highest-scoring policies
See our full list of the best travel insurance.
| Medical expenses | £10 million | |
| Dental treatment | £1,250 | |
| Cancellation | £10,000 | |
| Travel abandonment | £10,000 | |
| Natural disaster cover | Included | |
| Cancellation / curtailment: illness, injury or death of person policyholder staying with | Yes/Yes | |
| Bankruptcy of holiday supplier | Covered | |
| Bankruptcy of airline | Covered | |
| Travel delay | £210 | |
| Missed departure: outgoing, returning, connecting | Yes/Yes/Yes | |
| Baggage/personal belongings | £5,000 | |
| Personal liability | £2 million |
Table last updated in May 2026. Next update in May 2027. We recommend checking policies before buying. See how we analyse travel insurance.
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Dean Sobers, Which? travel insurance expert, says:
Covered2Go's Platinum policy performed very well in our analysis, scoring 74% - just outside of the top ten policies in our assessment.
It offers a generous maximum of £5,000 for baggage cover and personal belongings, and doesn't apply excesses when you claim.
If you have to cancel or cut your trip short, the policy offers a high cancellation limit of £10,000. This doesn't just cover flights; pre-paid accommodation, transport arrangements and activities (such as tours and shows) are also covered. However, cancellation isn't covered if you can't travel because of war or terrorism in the area.
Covered2Go's policies are among just 8% in our analysis that will cover you having to cancel your trip because the airline goes bankrupt. As an optional extra you can also add cover against the holiday supplier (for example the travel agent) going bankrupt.
We found this cover to be available in a quarter of policies.
Covered2Go's Gold policy achieved 70%, placing it in the top fifth of our table along with Platinum, and also a Best Buy. Silver, meanwhile, scored 64%, just in the Best Buy range.
The Gold policy cancellation limit is £5,500, and Silver offers £2,000.
Unlike Platinum, both policies come with excesses – £75 under Silver and £50 under Gold.
Like most policies, Covered2Go will consider covering you if you have a pre-existing medical condition.
You're able to declare your medical history when applying for cover. Depending on the type, severity and stability of any conditions you have, these may be excluded from cover, or added either with or without an extra cost to your premium.
Covered2Go isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't mean it can't cover your medical condition at a reasonable price.
However, if you're struggling to obtain cover, check our guide on travel insurance if you have a medical condition.
Covered2Go uses a company called Claims Settlement Agencies Limited to handle claims.
Covered2Go's underwriter, Millstream Underwriting, operates on behalf of AWP Assistance UK Limited.
To make a claim by phone or call for medical assistance, call +44 (0)330 660 0785.
You can also make a claim online.
Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you'll need to claim.
You'll need to provide your policy number when you call.
Covered2Go's Platinum policy has a score of 74%. Directly above it are Tesco's Premier policy, Saga's Standard - Single trip policy, and Tesco's Backpacker Premier policy. These each earned 75%.
The policy below it is the Backpacker Gold policy from Travel Insurance Saver, which has a score of 72%.
If the price suits you, then yes – all three of Covered2Go's policies met our Best Buy tests, with two policies in the top fifth of our table.
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