Holidaysafe travel insurance review

We've rated four Holidaysafe policies that are available for single or annual trip cover.  

There are four levels of cover: Standard, Premier, Premier Plus and Platinum.

Holidaysafe travel insurance is underwritten by Collinson Insurance.

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This insurer isn't available on Confused.com, but you can get quotes from other insurers and compare the cheapest with our reviews.

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Does Holidaysafe offer the best travel insurance?

We've rated dozens of insurers on their policies. 

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What does Holidaysafe travel insurance offer?

How good are Holidaysafe's travel insurance policies?

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Is Holidaysafe good if you have a medical condition?

If you have a pre-existing medical condition, you'll need to declare it when you buy your cover, which may result in a higher premium.

The medical screening process is overseen by a company called Protectif.

Holidaysafe isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you're struggling to obtain cover, check our guide on travel insurance if you have a medical condition.

How good is Holidaysafe at handling claims?

The latest data from the Financial Conduct Authority shows that Holidaysafe's underwriter, Astrenska, paid out 90-95% of claims made on annual European policies in 2023, which is above the industry average of 82.20%.

With annual worldwide and single-trip policies, it paid 85-90% of claims. That's better than the averages of 78.90% and 80.40%, respectively.

Holidaysafe's travel insurance: how can I claim?

For medical emergencies abroad, call +44 (0)333 005 1065. 

To make other types of claim, call 0333 005 1064. You can also start a claim online. 

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let them know if there's a chance you will need to claim.  

You'll need to provide your policy number when you call.

• Find out more: how to claim on your travel insurance