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Insurancewith travel insurance review

Read Which?'s expert review of Insurancewith travel insurance. Find out how we rate its travel insurance policy against against 54 other providers
Dean SobersSenior researcher & writer
Insurancewith travel insurance review

Insurancewith is a specialist provider for customers with pre-existing medical conditions

We've rated three of its policies: Platinum, Sapphire and Emerald.

Insurancewith travel insurance is underwritten by Collinson Insurance, which is a trading name of Astrenska Insurance Limited.

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This insurer isn't available on Confused.com, but you can get quotes from other insurers and compare the cheapest with our reviews.

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Does Insurancewith offer the best travel insurance?

We've rated dozens of insurers on their policies. 

Members can log in now to read our full reviews. If you're not already a member, join Which? and get full access to these results and all our reviews.

What does Insurancewith travel insurance offer?

Platinum travel insurance

Medical expenses
£10 million
Dental treatment
£10 million
Cancellation
£5,000
Travel abandonment
£5,000
Natural disaster cover
Optional extra
Cancellation - illness, injury or death of person policyholder staying with
Yes
Bankruptcy of holiday supplier
Not covered

Table last updated in May 2025. Next update in May 2026. We recommend checking policies before buying.

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How good are Insurancewith travel insurance policies?

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Is Insurancewith good if you have a medical condition?

Insurancewith is a specialist at covering customers with pre-existing medical conditions.

You'll need to go through a medical screening process when applying for cover, declaring your conditions, how they're treated and how stable they are. The insurer will then decide whether it can cover your conditions and if it will affect the price.

Insurancewith works with a medical screening company called Protectif to ask customers about their medical conditions.    

Depending on your specific medical history, you may find it tricky to obtain affordable cover or it might barely make a difference. For advice on how to get the best cover and prices, see our guide on travel insurance if you have a medical condition.

How good is Insurancewith at handling claims?

The latest data from the Financial Conduct Authority shows that Astrenska – Insurewith's underwriter – paid 90% to 95% of claims made on European annual policies in 2023, which is above the average of 82.20%.

The insurer accepted 85% to 90% of claims on worldwide policies, which is better than the average of 78.90%.

It also accepted 85% to 90% of claims made on single-trip policies, again beating the average of 80.40%.

Insurancewith travel insurance: how can I claim?

For medical emergencies abroad, call +44 (0)333 005 1069. 

To make other types of claim, call 0333 005 1068You can also claim online

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you'll need to claim.  

You'll need to provide your policy number when you make a claim. 

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