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Virgin Money investment platform review
Is Virgin Money any good?
In our latest customer satisfaction survey, Virgin Money received a customer score of 71% for its stocks and shares Isa, putting it joint 16th out of 25 providers.
Virgin Money is a financial service with a range of products including current accounts, savings, insurance and an investment platform.
The platform offers just three funds, each built around a different risk profile.
The cost of using it is competitive for investors with smaller portfolios, but those with very large portfolios (£500,000 or more) will be able to find cheaper investment platforms.
Customers gave Virgin Money's stocks and shares Isa four stars for customer service, and three stars for everything else.
The minimum investment is £25 a month or a lump sum of £100.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.
- Find out more: Best investment platforms in the UK 2025
Virgin Money stocks and shares Isa scores in more detail
Here's how customers of Virgin Money's stocks and shares Isa rated it:
| Aspect of service | Star rating |
| Customer service | |
| Ease of use | |
| Information on investments | |
| Value for money |
What do customers say about Virgin Money?
Comments from Virgin Money customers that took part in our survey include:
- ‘They are easily contactable, plus I have had a good relationship with this brand over a very long period.’
- ‘Manage my money with little bother.’
- ‘No real issues but not much regular interaction.’
Visit Virgin Money to find out more about its accounts, services and investment options.
How much does Virgin Money cost?
There's no difference in fees whether you're investing in a Virgin Money stocks and shares Isa or a general investment account.
Annual platform charge
- 0.3% of the value of your investment
Trading fee
- None
Foreign exchange charge
This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.
- N/A
How much would I pay to invest with Virgin Money?
We've estimated the cost of investing over the course of a year in a Virgin Money stocks and shares Isa, assuming that you make four purchases and four sales each year.
Costs will vary depending on how much you invest.
| Amount invested | Annual fund charges |
|---|---|
| £5,000 | £15 |
| £10,000 | £30 |
| £25,000 | £75 |
| £50,000 | £150 |
| £100,000 | £300 |
| £250,000 | £750 |
| £500,000 | £1,500 |
Table notes: Annual charges include platform fee and any trading charges. We have not included other charges that might apply, such as foreign exchange fees or fund management charges that are levied by fund managers.
- Find out more: Compare investment platform fees and charges
What can you invest in with Virgin Money?
Virgin Money accounts and services
Find out more about Virgin Money by using the links below to view their accounts and services:
- General investment account
- Stocks and shares Isa (not flexible)
- Self-invested personal pension (Sipp)
- Ready-made portfolio
Investments on Virgin Money
- 3 multi-asset funds
Correct as of January 2025
Is Virgin Money good for ethical investors?
Each of Virgin Money's three funds limit exposure (no more than 0.5% of the fund) to companies who make more than 5% of their earnings from tobacco or fossil fuels, or are involved in manufacturing controversial weapons, or who violate the UN Global Compact principles on human rights and labour.
The 'key investor information' document says: ‘Where the investment adviser feels it is beneficial from a risk and return perspective and suitable opportunities are available, investments will be chosen because of their ESG credentials, sustainable investing practices, and or supporting the transition to a lower carbon economy.’
- Find out more: Ethical investing explained
Is your money safe with Virgin Money?
Virgin Money is regulated by the Financial Conduct Authority (FCA) and covered by the Financial Services Compensation Scheme (FSCS).
When you invest with an investment platform that's registered with the FCA, your money will be ring-fenced and should be returned if a company goes bust, without you having to wait alongside other creditors.
If ring-fencing failed, you would be compensated by the FSCS.
The FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online. There's no reason to use a claims-management company.
You won't be compensated for investments falling in value, or if a company in which you hold shares goes bust, unless this poor performance resulted from bad advice given by a regulated independent financial advisor that has since gone bust.
- Find out more: How the FSCS works