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NatWest investment platform review

A Great Value provider with particular appeal to beginners
Megan ThomasResearcher & writer

Megan is a senior researcher and writer at Which?, with a background in data analysis and stats in the public and charity sectors.

Red cubes stacked in a triangular formation, next to the text "NatWest" in purple on a white background.

What does NatWest offer?


Through its investment arm, NatWest offers five ready-made investment funds managed by Coutts investment managers.

You can invest in these through the service's stocks and shares Isas, general investment account, Sipps, or junior Isas.

You need a minimum of £50 to start investing with NatWest.

Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.

Does NatWest offer the best stocks and shares Isa?

great value

NatWest

NatWest's customers scored it a slightly below-average 67%, and we gave its limited choice of assets a score of 0%. We were much more impressed by its low fees, scoring them an above-average 76%, helping NatWest be named a Great Value provider.


Visit NatWest's website

Overall score

63%

Annual fees

  • Cost for £5,000 portfolio£7.50
  • Cost for £25,000 portfolio£37.50
  • Cost for £50,000 portfolio£75
  • Cost for £250,000 portfolio£375
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of 23 providers

What assets does NatWest offer?

How much does NatWest cost?

Annual platform charge: 

  • 0.15% of the value of your investments up to £1m
  • 0.1% of the value of your investments between £1m and £5m
  • 0.05% of the value of your investments over £5m

Trading charges: 

  • n/a

Find out how these fees compare to other stocks and shares Isas.

'A cheap way to start investing'

Megan Thomas, Which? investments writer, says:

Megan Thomas

NatWest's service offers one of the cheapest ways to invest in funds if you've got less than £25,000 to put away. But, with that, you only have a choice of five funds.

And there are no hidden shocks for the fees of those funds either, as all have an ongoing charge of 0.4%.

This might suit you if you don't know what to invest in, as you can choose which fund is best for you based on how much risk you're willing to take. The funds range from defensive to adventurous.

Customers were unimpressed with the information on investments, though, as NatWest picked up just two stars here.

All information for the funds is only available in the required fact sheets, so you can't see some of the details you might get with other platforms. For example, you wouldn't be able to drill down to the performance of a fund over a specific time period before you invested.

What do customers say about NatWest?

NatWest customers scored it 67%, ranking 18th out of the platforms in our survey.

Comments from NatWest customers who took part in our survey include:

  • ‘It offers a simple and cost-effective way to manage investments, particularly for existing customers, with low service fees and access to a limited number of funds. Its platform is very user-friendly.'
  • 'Since I already have a NatWest bank account, it makes it easier to manage because it's not a complete step into the unknown, and it helps me to be more familiar with their services.'
  • 'There is a limited range of choices to make. Everything is easy to manage on the app.'

Visit NatWest to find out more about its accounts, services and investment options.

NatWest customer scores in more detail

Aspect of serviceStar rating
Customer service
Ease of use
Information on investments
Value for money

These results are based on a January 2026 online survey of 3,053 adults – members of the Which? Connect panel and members of the public – who told us about 4,146 experiences with stocks and shares Isas. NatWest results based on sample size of 46.

Is NatWest safe?

NatWest is regulated by the Financial Conduct Authority and covered by the Financial Services Compensation Scheme (FSCS).

If NatWest went bust and its other arrangements to protect your money failed, the FSCS would cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk: there's no reason to use a claims management company.

How we rate stocks and shares Isas