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NatWest investment platform review
Is NatWest any good?
NatWest is a Great Value provider for 2025.
In our latest customer satisfaction survey, NatWest received a customer score of 73% for its stocks and shares Isa, putting it joint 12th out of 25 providers.
Through the investment arm of the well-known high street bank, NatWest offers five ready-made investment funds managed by Coutts investment managers.
Out of the platforms in our survey, NatWest was the cheapest option for portfolios of funds of around £25,000 and under, alongside sister company Royal Bank Invest.
It received an average three-star rating for three out of four categories in our customer survey, but only a poor two stars for information on investments.
The minimum investment to use NatWest is £50.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.
- Find out more: Best investment platforms in the UK 2025
NatWest stocks and shares Isa scores in more detail
| Aspect of service | Star rating |
| Customer service | |
| Ease of use | |
| Information on investments | |
| Value for money |
What do customers say about NatWest?
Comments from NatWest customers that took part in our survey include:
- 'NatWest offers a reliable and convenient way to handle investments independently.'
- 'I have been a long time NatWest customer and their app is fast, great interface.'
- 'They are good at solving my problems and issues and queries and they are quick to respond and support.'
Visit NatWest to find out more about its accounts, services and investment options.
How much does NatWest cost?
There's no difference in fees whether you're investing in a NatWest stocks and shares Isa or general investment account.
Annual platform charge:
- 0.15% up to £1 million, 0.1% for £1 million to £5 million, 0.05% for more than £5 million
Trading charges:
- None
Foreign exchange charge:
This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.
- N/A
How much would I pay to invest with NatWest?
We've estimated the cost of investing with NatWest over the course of a year in a stocks and shares Isa. All our scenarios assume you make four purchases and four sales each year, spread out over different months.
Costs will vary depending on how much you invest and whether you trade funds or shares.
| Amount invested | Annual fund charges |
|---|---|
| £5,000 | £8 |
| £10,000 | £15 |
| £25,000 | £38 |
| £50,000 | £75 |
| £100,000 | £150 |
| £250,000 | £375 |
| £500,000 | £750 |
Table notes: Annual charges include platform fee and any trading charges. We have not included other charges that might apply, such as foreign exchange fees or fund management charges that are levied by fund managers, as these vary depending on the specific investments you hold. Fund management fees can range from less than 0.1% for some passively managed 'tracker' funds, to 1.25% or more for actively managed funds or investment trusts.
If you're thinking of using NatWest to take an income from your pension in a drawdown plan, read our comparison of pension drawdown plans and charges.
- Find out more: Compare investment platform fees and charges
What can you invest in with NatWest?
NatWest accounts and services
Find out more about NatWest by using the links below to view their accounts and services:
Investments on NatWest
- Five funds
Correct as of January 2025
Is NatWest good for ethical investors?
NatWest doesn't offer any option to filter investments but as it only has five funds available, it's easier to find out how ethical they are.
It lists each fund’s top 10 holdings, so you can see the companies making up the largest portions of investment in a fund.
- Find out more: Ethical investing explained
Is your money safe with NatWest?
NatWest is regulated by the Financial Conduct Authority and covered by the Financial Services Compensation Scheme (FSCS).
When you invest with an investment platform that's registered with the Financial Conduct Authority, your money will be ring-fenced and should be returned to you if a company goes bust – without having to wait alongside other creditors.
If ring-fencing failed, you would be compensated by the FSCS.
The FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk: there's no reason to use a claims management company.
You won't be compensated for investments falling in value, or if a company in which you hold shares goes bust, unless this poor performance resulted from bad advice given by a regulated Independent Financial Advisor that has since gone bust.
- Find out more: Are your investments protected?