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Scottish Friendly investment platform review

Which? experts analyse Scottish Friendly's charges and ask its customers to rate it for service, tools, value for money and more
Josh WilsonSenior data journalist
Scottish Friendly logo

In this article

Is Scottish Friendly any good?

In our latest customer satisfaction survey, Scottish Friendly received a customer score of 68% for its stocks and shares Isa, putting it joint 22nd out of 25 providers.

As well as a stocks and shares Isa, the platform also offers a general investing account, a Junior Isa, as well as ready-made portfolios alongside do-it-yourself options.

The minimum investment to open an Isa with Scottish Friendly is £20 per month or £100 lump sum.

Customers gave it an average rating for ease of use at three stars; we didn't receive enough responses to rate it for other aspects of its service.

Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.

Scottish Friendly stocks and shares Isa star ratings in more detail

Aspect of serviceStar rating
Customer service-
Ease of use
Information on investments-
Value for money-

What do customers say about Scottish Friendly?

Comments from Scottish Friendly customers that took part in our survey include:

  • ‘Easy to manage my account online. Communication is clear’
  • ‘They were extremely helpful and provided more than standard amount of information’
  • ‘They are rude if you call them. They take ages to reply to emails.’

Visit Scottish Friendly to find out more about its accounts, services and investment options.

How much does Scottish Friendly cost?

Account and fund management charges

Scottish Friendly charges a combined account and fund management fee, which makes it harder to compare to other brands that split these fees out.

  • 1.5% up to £5,000; 1% £5,000 to £20,000; 0.5% above £20,000

Trading charges

  • N/A

Foreign exchange charge

This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.

  • N/A

How much would I pay to invest with Scottish Friendly?

Amount investedAnnual fund charges
£5,000£75
£10,000£125
£25,000£250
£50,000£375
£100,000£625
£250,000£1,375
£500,000£2,675

Table notes: Annual charges include platform fee and any trading charges. When calculating annual charges, we normally exclude fund management charges, as these can vary depending on the specific funds you invest in. However, Scottish Friendly charges a combined account and fund management fee, which means its charges are not directly comparable with other providers in our analysis. 

If you're thinking of using Scottish Friendly to take an income from your pension in a drawdown plan, read our comparison of pension drawdown plans and charges.

What can you invest in with Scottish Friendly?

Scottish Friendly accounts and services

Find out more about Scottish Friendly by using the links below to view their accounts and services:

Investments on Scottish Friendly

Correct as of February 2025

Is Scottish Friendly good for ethical investors?

Scottish Friendly offers one ethical fund within their My Choice investment Isa, its International Ethical Fund.

You can read the Key Investor Information Document to see if the fund is right for you and your values.

Is your money safe with Scottish Friendly?

Scottish Friendly is regulated by the Financial Conduct Authority (FCA) and covered by the Financial Services Compensation Scheme (FSCS).

When you invest with an investment platform that's registered with the FCA, your money will be ringfenced and should be returned if a company goes bust without you having to wait alongside other creditors.

If ringfencing failed, you would be compensated by the FSCS.

The FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk; there's no reason to use a claims-management company.

You won't be compensated for investments falling in value, or if a company in which you hold shares goes bust, unless this poor performance resulted from bad advice given by a regulated independent financial advisor that has since gone bankrupt.

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