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Barclays Smart Investor review
A neat option, particularly for Barclays customers
Barclays Smart Investor is the investing arm of one of the UK's biggest high street banks.
It only offers a general investment account or stocks and shares Isa, and you can open either with a minimum investment of £50.
Please note that this article is for information purposes only and does not constitute advice. Please refer to the particular T&Cs of an investment platform before committing to any financial products.
Does Barclays Smart Investor offer the best stocks and shares Isa?
Barclays Smart Investor
Barclays received an above-average score from customers (72%) and from Which? for asset choice (35%), but its relatively pricey fees did worse, with a score of 49%.
This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.
1% of the value of the trade on first £5,000
0.75% on next £5,000
0.5% on next £15,000
0.25% on next £225,000
0.1% on value over £250,000
Barclays Smart Investor pays interest of 1% AER on cash.
'Convenient if you already bank with Barclays'
Megan Thomas, Which? investments writer, says:
Barclays Smart Investor scored the full five stars for its ease of use, and you can integrate Barclays Smart Investor more easily into the rest of your finances if you use its banking services.
Barclays tended to run close to the average on fees, so while you could do worse, you could also do better. You should be wary of the potentially high foreign exchange fees at Barclays, as you'll pay 1% on any international trade worth less than £5,000.
You can invest in a broad range of assets with Barclays, but other providers offer more options.
What do customers say about Barclays Smart Investor?
Barclays customers gave it a 72%, the ninth-highest score of any platform in our survey.
Comments from Barclays customers who took part in our survey include:
'Whenever I've contacted them, they have answered my query in full, so I understood the situation.'
'That app is excellent, and fund advice is extremely useful to allow you to see what risk and potential return you want to invest in. A huge choice of stock markets to choose from, but the £6 transaction fee seems steep. A tiered approach would be more useful and accommodating to those who want to invest small amounts from time to time.'
'I have been disappointed with the lack of regular contact with information and suggestions on investments, and that it doesn't have investments, Zoom calls, etc.'
Visit Barclays Smart Investor to find out more about its accounts, services and investment options.
Barclays Smart Investor customer scores in more detail
Aspect of service
Star rating
Customer service
★★★★☆
Ease of use
★★★★★
Information on investments
★★★☆☆
Value for money
★★★☆☆
These results are based on a January 2026 online survey of 3,053 adults – members of the Which? Connect panel and members of the public – who told us about 4,146 experiences with stocks and shares Isas. Barclays Smart Investor results based on sample size of 216.
Is Barclays Smart Investor safe?
Barclays Smart Investor is regulated by the Financial Conduct Authority and covered by the Financial Services Compensation Scheme (FSCS).
If Barclays Smart Investor went bust and its other arrangements to protect your money failed, the FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at fscs.org.uk, so there's no reason to use a claims management company.
Our overall score is based on a combination of customer score, fees score, and assets score.
We don't analyse the performance of investments listed by investment platforms, as different investors will opt for different investments.
Customer score and ratings
We surveyed 3,053 investors – members of the Which? Connect panel and of the public – who gave 4,146 reviews of stocks and shares Isas in January 2026.
Each platform must get at least 30 responses to receive a customer score, which is based on overall satisfaction and likelihood to recommend.
The customer score makes up 60% of the overall score.
We also ask investors to rate their current platform for customer service, ease of use, information on investments, and value for money.
Fees score
The fees score uses snapshots of account and transaction fees at £5,000, £10,000, £25,000, £50,000, £100,000, £250,000, and £500,000. The fees assume four purchases and four sales in a year, spaced out in across months.
Fees are weighted higher closer to £50,000 as this is close to the average portfolio size, according to HMRC data.
The scores are assigned relative to the cheapest platform which would receive a score of 100%.
The fees score makes up 30% of the overall score.
Assets score
The assets score adds together all of the assets available within a stocks and shares Isa and assigns a score relative to the maximum out of the providers which receives 100%.
The assets score makes up 10% of the overall score.
To be considered to be a Which? Recommended Provider (WRP), the platform needs to have an overall score of 70% or higher.
Companies that reach this score are excluded if they're among the top 25% of the most expensive platforms across our scenarios, based on our fees analysis. Platforms are not eligible for WRP status if they receive a two-star rating or lower in any of our categories.
We also apply statistical tests that place the platforms into ‘bands’. Only the platforms in the highest two bands – the ones that really stand out – can be a WRP.
We will not give Which? Recommended Provider status to platforms that offer CFD trading.
To be eligible for our Great Value recommendation, platforms must be in our top three customer score bands and among the 25% least expensive in the asset categories they offer (any combination of funds, shares, or ETFs).