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Columbia Threadneedle investment platform review

Is Columbia Threadneedle any good?
In our latest customer satisfaction survey, Hargreaves Lansdown received a customer score of 64% for its stocks and shares Isa, putting it 25th out of 25 providers.
As well as a stocks and shares Isa, Columbia Threadneedle also offers a general investing account, a Lifetime Isa and a Junior Isa.
Customers rated it pretty poor value for money, with the platform scoring two out of five stars. We didn't receive enough responses to rate it for other aspects of its service.
The minimum investment to use the platform is £25 per month or an initial lump sum of £100.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.
- Find out more: Best investment platforms in the UK 2025
Columbia Threadneedle stocks and shares Isa star ratings in more detail
Aspect of service | Star rating |
---|---|
Customer service | - |
Ease of use | - |
Information on investments | - |
Value for money |
What do customers say about Columbia Threadneedle?
Comments from Columbia Threadneedle customers that took part in our survey include:
- ‘I can use the website easily. However, they have clunky processes for admin.’
- ‘They are always able to help you with everything you need.’
- ‘Columbia Threadneedle provides strong performance, expert insights, and reliable tools for self-management.’
Visit Columbia Threadneedle to find out more about its accounts, services and investment options.
How much does Columbia Threadneedle cost?
Columbia Threadneedle has an additional charge of £12 per trade for deals made over the phone.
Platform annual charge:
- £60 + VAT
Trading charge:
- N/A
Foreign exchange charge:
This applies to each trade of investments denominated in another currency, for example US stocks, on top of fund and trading charges.
- N/A
How much would I pay to invest with Columbia Threadneedle?
We've estimated the cost of investing with Columbia Threadneedle over the course of a year in a stocks and shares Isa. All scenarios assume you make four purchases and four sales each year, spread out over different months.
Costs will vary depending on how much you invest and whether you trade funds or shares.
Amount invested | Annual shares, ETFs and investment trusts charges |
---|---|
£5,000 | £72 |
£10,000 | £72 |
£25,000 | £72 |
£50,000 | £72 |
£100,000 | £72 |
£250,000 | £72 |
£500,000 | £72 |
Table notes: Annual charges include platform fee and any trading charges. We have not included other charges that might apply, such as foreign exchange fees or fund/trust management charges that are levied by fund/trust managers, as these vary depending on the specific investments you hold. Fund management fees can range from less than 0.1% for some passively managed 'tracker' funds, to 1.25% or more for actively managed funds or investment trusts.
If you're thinking of using Columbia Threadneedle to take an income from your pension in a drawdown plan, read our comparison of pension drawdown plans and charges.
- Find out more: Compare investment platform fees and charges
What can you invest in with Columbia Threadneedle?
Columbia Threadneedle accounts and services
Find out more about Columbia Threadneedle by using the links below to view their accounts and services:
Investments on Columbia Threadneedle
- Eight investment trusts (these are the only options available within stocks and shares Isa)
- 11 unit trusts (not available within stocks and shares Isa)
- 483 OEICs (not available within stocks and shares Isa)
Correct as of February 2025
Is Columbia Threadneedle good for ethical investors?
Users of Columbia can filter investments by Morningstar's sustainability rating – a measure of how well funds are managing ESG (environmental, social, and governance) risks.
It also lists the fund’s top 10 holdings, so you can see the companies making up the largest portions of investment in a fund.
- Find out more: Ethical investing explained
Is your money safe with Columbia Threadneedle?
Columbia Threadneedle is regulated by the Financial Conduct Authority (FCA) and covered by the Financial Services Compensation Scheme (FSCS).
When you invest with an investment platform that's registered with the FCA, your money will be ringfenced and should be returned if a company goes bust without you having to wait alongside other creditors.
If ringfencing failed, you would be compensated by the FSCS.
The FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk; there's no reason to use a claims-management company.
You won't be compensated for investments falling in value, or if a company in which you hold shares goes bust, unless this poor performance resulted from bad advice given by a regulated independent financial advisor that has since gone bankrupt.
- Find out more: Are your investments protected?