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Asda Mobile review

Our mobile network customer satisfaction survey reveals how people rated the Asda Mobile network for value for money, speed, reliability and customer support
Adam SnookSenior Researcher & Writer

Adam covers home improvements and mobile networks, splitting his time investigating topics from bathrooms to phone contracts. He was shortlisted at the BSME Talent Awards 2024.

Green "ASDA" text in uppercase, with "mobile" in lowercase below, all against a white background.

Asda Mobile is a low-priced mobile provider offering a range of great-value Sim deals, as well as phone contracts. How did its customers rate it?

Before signing up for a new phone deal, read our review of Asda Mobile to see how it did in our see how it did in our customer satisfaction survey of mobile network providers.

Discover which mobile network providers impressed their customers most in our latest survey, which reveals the best and worst mobile networks

Is Asda Mobile any good?

  • 'Very good price at £5 per month, as opposed to £16 with my previous provider Vodafone. Vodafone has the best network for my area and once I learned that Asda Mobile uses this network, the switch was a no-brainer. All going well.'
  • 'Good value for money , reliable connection and signal is generally very good.'

Asda Mobile review

Customer score: 77% (8th out of 15). Which? members can also read our full review, including how Asda Mobile customers rated it for key factors, such as customer service and network reliability.

If you're already a member, log in now or join Which? today.

Customer serviceOverall value for moneyNetwork reliabilityDownload speedsIncentivesTechnical supportRoaming value for moneySpeed and ease of getting in touchCommunication quality and frequency

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Results are based on an online survey of 5,137 customers of mobile phone providers comprising members of the Which? Connect panel and members of the public, conducted in January 2026.

Browse all Asda Mobile Sim-only deals, or check our expert picks of the best Sim-only deals

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What network does Asda Mobile use?

Asda Mobile is a virtual provider, which means it uses another provider's infrastructure – in this case, the Vodafone network. It offers 4G and 5G coverage, as Vodafone has turned off its 3G network.

How good is Asda Mobile coverage?

Asda Mobile uses the Vodafone network, which claims coverage for 99% of the population.

To check coverage where you live, use our free interactive mobile network coverage map. Simply enter your postcode into the map and it will tell you how good Vodafone's signal is in your area, as well as comparing it with the other providers.

Asda Mobile Sim-only deals

Asda Mobile offers a variety of Sim-only deals, along with a 'Talk & Text' bundle if you need no data at all. View a selection of deals below and click 'Show More' to browse.

Other Asda Mobile deals and incentives

The Asda Mobile data-rollover perk means you won't waste data that you don't use, and will have it available in future months. 

All Asda Mobile plans come with 5GB of free EU roaming. 

Check out the latest Asda Mobile Sim-only deals at Which? Switch Mobile.

Does Asda Mobile increase its prices each year?

Asda Mobile doesn't apply inflation-based mid-contract price rises, but it also doesn't commit to not increasing prices. This means customers may arbitrarily face price rises. 

For its rolling 30-day Sim-only contracts, customers can avoid any increases Asda Mobile decides on. Before the end of the month, you will be able to check what the price to renew is. If it does increase or is too expensive, you can simply switch to a different network with no penalty.

For more tips on how to avoid costly inflation-based price increases, read our guide to 10 ways to save money on your mobile phone bill.

Does Asda Mobile include free data roaming?

Yes, all Asda Mobile Sim plans come with 5 GB of free EU roaming. 

However, always check to see if the country you’re travelling to is covered before you leave. Some countries you may expect to be included, such as Switzerland, Monaco or Turkey, are not. Use the Asda Mobile roaming rate finder to see how much roaming might cost. 

It may be cheaper to buy a travel eSim for your trip, rather than relying on data add-ons or PAYG. Find out how to do this and what’s available in our guide to the best cheap eSims for mobile roaming abroad.

For more details and tips for roaming, read how to save money on mobile roaming charges.

Asda Mobile stores

Asda Mobile Sim cards and PAYG handsets are available from many Asda supermarkets, but there are only a handful of dedicated Asda Mobile stores where you can get help if you need it.

To find your nearest branch or to get advice over the phone, contact Asda Mobile customer services on 2732 (from an Asda Mobile device) or 0808 0062732.

Find out how other providers fared in our guide to the best and worst mobile networks

Recommendations you can trust

Which? is independent – we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We're not swayed by third parties and we don't accept freebies from product manufacturers or retailers. 

We buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.

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