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Europcar car hire review
What is Europcar?
French car-hire giant, Europcar provides car rentals in more than 140 countries around the world.
Which? verdict
Europcar receives a middle-of-the-road customer score. Better options are available.
Visit europcar.co.uk
Europcar customer ratings
If you want to see how Europcar measures up to its rivals, read our best and worst car hire companies page.
| Car hire company | Which? Recommended Provider? | Customer score |
|---|---|---|
| Europcar | No | 69% |
Customer score is based on a combination of overall satisfaction and how likely people are to recommend the company
What’s Europcar like?
With a 69% customer score, Europcar has room for improvement.
It received a mediocre three-star customer service rating, with multiple customers complaining of pushy agents.
It wasn’t all bad though. Europcar got four-star ratings in four categories, including for the age, condition and mileage of the car.
It’s one of the priciest providers in our survey, with an average rate per day of £53. One customer told us that Europcar has ‘reliably good quality and new cars’ but that they found it has become ‘too expensive’ in recent years.
Should I book with Europcar?
Europcar receives a run-of-the-mill rating. If you like the reassurance of booking with a big brand, Enterprise and Alamo score higher.