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Holiday Autos car hire review
We survey thousands of customers of car hire brokers to give you an independent, unbiased rating of Holiday Autos and let you compare it with six other car hire brokers
Guy is an award-winning travel writer with 20+ years' experience. He runs a crack team of researchers, unearthing everything from the best beaches to the worst car hire companies.
What is Holiday Autos?
With 50,000 pick-up locations, and partnerships with 1,700 car hire companies, Holiday Autos provides options at major airports and destinations around the world.
Which? verdict
Holiday Autos is cheap, but may not be that cheerful. It received mediocre scores for customer service and additional charges – some customers complained about extra, unexpected charges.
Visit Holiday Autos.
Holiday Autos customer ratings
If you want to see how Holiday Autos measures up to its rivals, read our best and worst car hire brokers page.
| Car hire broker | Which? Recommended Provider | Overall score |
|---|---|---|
| Holiday Autos | No | 78% |
Overall score is a combination of the customer score (overall satisfaction and how likely people are to recommend the company) and our own expert analysis. Survey carried out in Feb/March 2026.
What’s Holiday Autos like?
With a good 78% customer score and some of the lowest average prices in our survey, Holiday Autos seems like a tempting option.
However, we’re concerned about the average three-star rating (out of five) for additional charges, customer service and the clarity of the rental conditions.
One customer told us there were ‘lots of hidden charges’, while another told us they received ‘no information about where to pick up the car’.
Holiday Autos is transparent about the fact that ‘commission received affects the recommended order’ in which it displays your options, meaning the best price or rating is not prioritised when you are booking.
We were also concerned about the £25 charge levied for ‘Premium customer support’. The better brokers give all of their customers a premium customer service experience.
Should I book with Holiday Autos?
No. Holiday Autos’ lack of clarity and mediocre customer service mean there are better options – such as Which? Recommended Provider Zest Car Rental.