By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.
Sagic home insurance review
Sagic's policy is a Best Buy for its contents cover
Sagic is short for the Salvation Army General Insurance Corporation Ltd. It was established in 1909 by the Salvation Army and describes itself as one of the oldest continuously operating ethical insurers, with profits benefiting the less privileged in society.
It offers one standard home insurance policy, named House and Home, which we've reviewed.
Quotes are available online, by calling direct or via a broker. Sagic's standard policy does not appear on price comparison websites.
Please note that this article is for information purposes only and doesn't constitute advice. Please refer to the insurer's T&Cs before committing to any financial products.
Need home insurance?
This insurer isn't available on MoneySuperMarket, but you can get quotes from other insurers and compare the cheapest with our reviews.
We reviewed Sagic's House and Home policy. Take a look at what it offers and what we scored it.
Buildings - Alternative accommodation
£400,000
★★★★★
Buildings - Burst pipes
Included
★★★★★
Buildings - Escape of water excess
£350
★★★☆☆
Home emergency cover limit
£500
★★★☆☆
Home emergency - central heating/boiler repair
£500
★★★☆☆
Buildings - Groundwater flooding
Not covered
0 out of 5
Subsidence excess
£1,000
★★★☆☆
Contents - Valuables unspecified single item limit
£5,000
★★★★☆
Contents - Alternative accommodation
£40,000
★★★★☆
Contents - Accidental damage
Optional extra with some cover included as standard
★★★★☆
Contents - Guests' belongings
Up to sum insured
★★★★★
Contents - Theft of contents in the open
£1,000
★★☆☆☆
Contents - Damage to contents in the open
£1,000
★☆☆☆☆
Contents - Theft from outbuilding
Up to sum insured
★★★★★
Contents - Damage to contents in an outbuilding
Up to sum insured
★★★★★
Contents - Personal possessions cover single item limit
£2,000
★★☆☆☆
Table last updated in September 2026. Next update in September 2027. We recommend checking policies before buying.
‘We were impressed by Sagic's contents cover’
Dean Sobers, Which? home insurance expert, says:
Sagic's House and Home policy scored well for its contents cover in our analysis – it's a Best Buy with a score of 71%.
Its buildings cover was less impressive; it scored 69%, slightly below the average buildings score of 71%.
Highlights include no fees for policy setup, renewal or amendments, and no interest charged for making payments monthly.
It offers robust cover of up to £2,500 for lost or stolen keys, and a 20% boost in your contents cover during holidays, religious festivals and special events (to allow for presents or costly items you may be storing related to the festivities).
It also protects contents kept by a family member who is temporarily living away as a student, up to £10,000.
While its cover was fairly consistent, it was weaker in a few areas, such as a lack of cover for damage caused by pets. It also only pays up to £500 per emergency call-out under its home emergency cover. With nearly three quarters of policies, this limit is £1,000 or higher.
Notice period
Sometimes your insurer may deem it necessary to cancel your insurance because of a change in your circumstances or a missed payment.
With more than half of policies we looked at, the notice period is seven days – which isn't much time to challenge the decision, rectify what’s happened or secure replacement cover. Sagic’s gave more breathing space than any other policy we rated, with 30 days' notice.
How good is Sagic at handling claims?
Sagic's underwriter is the Salvation Army General Insurance Corporation Ltd. For claims on combined policies, the underwriter accepted 80-85% of claims – above the 71% average. Some 0-5% of claimants complained, well below the 11.9% industry average.
We don't have data on its claims acceptance rate for buildings-only policies (the industry average is 62%) or contents-only policies (the average is 71%).
How can you save money on Sagic home insurance?
Sagic doesn't sell home insurance on comparison websites, so you'll need to phone, visit the website or contact a broker for a quote.
Sagic offers a 5% discount for taking out both buildings and contents cover.
Want to pay monthly? Good news: Sagic doesn't charge interest for paying monthly rather than annually.
The above information is correct as of August 2026. For more ways to save money when buying insurance, see our guide.
Visit Sagic directly to find out more about its home insurance policy.
How does Sagic compare with other providers?
While we did not have enough feedback from claimants to calculate a customer satisfaction score for Sagic, its standard House and Home buildings policy scored 69% and ranks joint 21st in our standard buildings cover table. Standard policies from Lemonade and Privilege scored the same.
As for contents insurance, its standard House and Home policy scored 71% – the same as standard contents policies from Halifax and Lloyds Bank. It ranks joint 6th among standard policies.
Sagic home insurance: How can you claim?
If you need to make a claim with Sagic home insurance, you can call 0300 030 1865.
Probably – it was a standout for its contents cover, but you might need to more carefully consider whether its buildings cover is a good fit for you.
How we rate home insurance
To be a Which? Recommended Provider, an insurer must:
Be regulated by the Financial Conduct Authority (FCA)
Be available to the general public
Have received responses from 40 or more customers in our survey
Achieve high scores in our customer satisfaction survey
Achieve an average or higher policy score
Achieve an average or higher claims satisfaction score
Policy analysis
We analyse and rate 177 aspects of cover across insurers' policies, including their key buildings and contents features, and elements applicable to both kinds of cover (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.
Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).
Customer survey
We also surveyed 3,419 members of the public who had made a claim in the past two years. The survey was conducted in May-June 2026.
Our customer score reflects the general satisfaction of customers with their current insurer and their likelihood of recommending it. The claims score reflects how satisfied they were with how their most recent claim was handled and their likelihood of recommending the insurer for claims.
We review a lot of policies – and being a Best Buy recognises the individual products that stood out as being the most comprehensive in our analysis. It doesn't reflect customer service. However, we won't give a provider a Best Buy where there's evidence – from our surveys or from Financial Conduct Authority data – of poor service or a poorer-than-average record of paying claims.
Buildings Best Buy policies must have a minimum buildings policy score of 73%
Contents Best Buy policies must have a contents score of at least 70%
Additionally, we look at how consistently good the cover is in policies. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the areas we've rated (find out more: how we rate policies).
Lastly, all Best Buy policies must have – or make available – the following levels of cover as a minimum:
Buildings
Flood, storm, subsidence and accidental damage cover; Cover for burst or blocked pipes; Trace and access cover (£5,000); Alternative accommodation (£50,000) with no time limit; Property owner liability (£1m); Replacement of locks or keys for external doors (£500); Home Emergency Cover (£500 and includes the central heating system).
Contents
Accidental damage cover; Theft and damage of contents in the open; Theft and damage of contents from outbuildings; Business equipment; Alternative accommodation (£15,000); Money in the home (£500); Valuables (unspecified single item limit – £2,000); Personal possessions (unspecified single item limit - £1,000); Replacement of locks or keys for external doors (£500).
We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence for more.
Compare home insurance
Find the right policy for your home using the service provided by MoneySuperMarket