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Ecclesiastical home insurance review

Both Ecclesiastical's policies are Best Buys
Dean SobersSenior researcher & writer

Dean is an award-winning personal finance writer who’s spent over 15 years helping consumers navigate the tangled and fascinating world of insurance.

Logo featuring the word "ecclesiastica" in dark blue, accompanied by an orange star-shaped symbol to the left.

Founded in 1887 to provide insurance cover to Church of England buildings, Ecclesiastical also now offers home insurance to the public. 

We've reviewed its two levels of cover: Set Sum Insured and Sum Insured – the latter for more expensive homes. 

Both policies must be bought directly from Ecclesiastical and don't appear on insurance comparison websites.

Ecclesiastical is part of the Benefact Group, an international family of charity-owned companies that donate available profits to good causes.

Please note that this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.

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Does Ecclesiastical offer the best home insurance?

Ecclesiastical

Ecclesiastical’s cover was consistently up to Best Buy standard.

Policies

  • best buy
    Sum Insured (buildings)73%
  • best buy
    Sum Insured (contents)71%
  • best buy
    Set Sum Insured (buildings)73%
  • best buy
    Set Sum Insured (contents)70%

See how this compares with the best home insurance, or read more about how we rate home insurance.

What does Ecclesiastical home insurance cover?

We've reviewed two Ecclesiastical policies. Select a policy from our table to see what it offers and what we scored it.

Ecclesiastical Sum Insured

Buildings - Alternative accommodation£300,000
Buildings - Burst pipesIncluded
Buildings - Escape of water excess£250
Home emergency cover limit£1,000
Home emergency - central heating/boiler repair£1,000
Buildings - Groundwater floodingNot covered0 out of 5
Subsidence excess£1,000
Contents - Valuables unspecified single item limit£3,500
Contents - Alternative accommodation£50,000
Contents - Accidental damageOptional extra with some cover included as standard
Contents - Guests' belongings£2,500
Contents - Theft of contents in the open£2,500
Contents - Damage to contents in the open£2,500 - optional extra
Contents - Theft from outbuilding£5,000
Contents - Damage to contents in an outbuilding£75,000
Contents - Personal possessions cover single item limit£3,500

Table last updated in September 2026. Next update in September 2027. We recommend checking policies before buying. 

‘Two excellent policies’

Dean Sobers, Which? home insurance expert, says:

Dean Sobers

Ecclesiastical’s Sum Insured policy was narrowly the better-scoring of its two policies. It was a Best Buy for both buildings and contents cover with scores of 73% and 71% respectively.

The policy is aimed at owners of more expensive homes – with a buildings sum insured of up to £1,500,000 and a contents sum insured of up to £250,000.

Among its perks, it provides alternative accommodation cover of up to £300,000 (20% of the sum insured). It also doesn’t charge fees for making changes to your policy or interest for paying in monthly instalments. 

We did notice that it didn’t define ‘storm’ or ‘flood’ in its policy wording and instead defaults to industry definitions. We thought a bit more transparency here would be helpful. 

It’s also one of a minority of insurers in our analysis to have an ‘average clause’. This means that if the rebuild value of your home or total value of your contents are higher than what you’ve declared, the insurer may reduce what it pays out by a proportionate amount.

Home emergency

Ecclesiastical offers home emergency cover as standard, with up to £1,000 for call-outs, up to £1,000 for boiler repair and up to £250 for one night's accommodation elsewhere if required.

Set Sum Insured

Set Sum Insured has a maximum buildings sum insured of £750,000 and contents cover of up to £75,000. It was otherwise very similar to the other policy.

It was also a Best Buy for both buildings and contents cover, with scores of 73% and 70%, respectively.

How good is Ecclesiastical at handling claims?

Ecclesistical's underwriter is Ecclesiastical Insurance Office Public Limited Company, but we have no data on its claims acceptance rate on buildings-only policies. Nor do we know the percentage of claimants who lodged a complaint.

However, the underwriter accepted 90-95% of claims on contents-only policies – a good bit higher than the industry average of 71%. Some 0-5% of claimants complained, which is below the 7% average.

When it came to claims on combined policies, the underwriter accepted 90-95% of claims, which is higher than the 71% average rate. Some 5-10% of claimants complained – below the 12% industry average. 

How can you save money on Ecclesiastical home insurance?

You won't find Ecclesiastical on comparison websites, making it slightly less convenient to compare with insurers that are. 

It's still worth checking out what the competition offers on comparison sites, though.

Both of Ecclesiastical's policies are available over the phone and online – where you'll get a cheaper quote. There is a discount if you take out buildings and contents cover together.

Want to pay monthly? Good news – Ecclesiastical doesn't charge interest if you pay monthly rather than annually.

The above information is correct as of August 2026. For more ways to save money when buying insurance, see our guide.

  • Visit Ecclesiastical directly to find out more about its home insurance policy.

How does Ecclesiastical compare with other providers?

While we didn't have enough customer feedback to calculate a customer satisfaction score for Ecclesiastical, its standard Set Sum Insured buildings policy scored 73% and ranks joint 10th in our standard buildings cover table. It was tied with Aviva's Online policy

As for contents insurance, Ecclesiastical's standard Set Sum Insured policy scored 70% – the same as a standard policy from Tesco – and sits in joint 9th place among standard policies. 

Ecclesiastical home insurance: How can you claim?

If you need to make a claim, visit the Ecclesiastical home insurance website or call 0345 603 8381

For home emergency claims, call 0345 268 8469.

Should you buy Ecclesiastical home insurance?

We couldn't rate Ecclesiastical's customer service and claims handling, but we were impressed by its cover levels and high claims acceptance rate in the latest Financial Conduct Authority data, so we made both its policies Best Buys. 

This means it could be a great choice if the price suits you.

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