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Founded in 1887 to provide insurance cover to Church of England buildings, Ecclesiastical also now offers home insurance to the public.
We've reviewed its two levels of cover: Set Sum Insured and Sum Insured – the latter for more expensive homes.
Both policies must be bought directly from Ecclesiastical and don't appear on insurance comparison websites.
Ecclesiastical is part of the Benefact Group, an international family of charity-owned companies that donate available profits to good causes.
Please note that this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
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This insurer isn't available on MoneySuperMarket, but you can get quotes from other insurers and compare the cheapest with our reviews.
We've reviewed two Ecclesiastical policies. Select a policy from our table to see what it offers and what we scored it.
Ecclesiastical Sum Insured
Buildings - Alternative accommodation
£300,000
★★★★★
Buildings - Burst pipes
Included
★★★★★
Buildings - Escape of water excess
£250
★★★☆☆
Home emergency cover limit
£1,000
★★★★☆
Home emergency - central heating/boiler repair
£1,000
★★★★☆
Buildings - Groundwater flooding
Not covered
0 out of 5
Subsidence excess
£1,000
★★★☆☆
Contents - Valuables unspecified single item limit
£3,500
★★★☆☆
Contents - Alternative accommodation
£50,000
★★★★★
Contents - Accidental damage
Optional extra with some cover included as standard
★★★★☆
Contents - Guests' belongings
£2,500
★★★★★
Contents - Theft of contents in the open
£2,500
★★★☆☆
Contents - Damage to contents in the open
£2,500 - optional extra
★★☆☆☆
Contents - Theft from outbuilding
£5,000
★★★☆☆
Contents - Damage to contents in an outbuilding
£75,000
★★★★★
Contents - Personal possessions cover single item limit
£3,500
★★★★☆
Table last updated in September 2026. Next update in September 2027. We recommend checking policies before buying.
‘Two excellent policies’
Dean Sobers, Which? home insurance expert, says:
Ecclesiastical’s Sum Insured policy was narrowly the better-scoring of its two policies. It was a Best Buy for both buildings and contents cover with scores of 73% and 71% respectively.
The policy is aimed at owners of more expensive homes – with a buildings sum insured of up to £1,500,000 and a contents sum insured of up to £250,000.
Among its perks, it provides alternative accommodation cover of up to £300,000 (20% of the sum insured). It also doesn’t charge fees for making changes to your policy or interest for paying in monthly instalments.
We did notice that it didn’t define ‘storm’ or ‘flood’ in its policy wording and instead defaults to industry definitions. We thought a bit more transparency here would be helpful.
It’s also one of a minority of insurers in our analysis to have an ‘average clause’. This means that if the rebuild value of your home or total value of your contents are higher than what you’ve declared, the insurer may reduce what it pays out by a proportionate amount.
Home emergency
Ecclesiastical offers home emergency cover as standard, with up to £1,000 for call-outs, up to £1,000 for boiler repair and up to £250 for one night's accommodation elsewhere if required.
Set Sum Insured
Set Sum Insured has a maximum buildings sum insured of £750,000 and contents cover of up to £75,000. It was otherwise very similar to the other policy.
It was also a Best Buy for both buildings and contents cover, with scores of 73% and 70%, respectively.
How good is Ecclesiastical at handling claims?
Ecclesistical's underwriter is Ecclesiastical Insurance Office Public Limited Company, but we have no data on its claims acceptance rate on buildings-only policies. Nor do we know the percentage of claimants who lodged a complaint.
However, the underwriter accepted 90-95% of claims on contents-only policies – a good bit higher than the industry average of 71%. Some 0-5% of claimants complained, which is below the 7% average.
When it came to claims on combined policies, the underwriter accepted 90-95% of claims, which is higher than the 71% average rate. Some 5-10% of claimants complained – below the 12% industry average.
How can you save money on Ecclesiastical home insurance?
You won't find Ecclesiastical on comparison websites, making it slightly less convenient to compare with insurers that are.
It's still worth checking out what the competition offers on comparison sites, though.
Both of Ecclesiastical's policies are available over the phone and online – where you'll get a cheaper quote. There is a discount if you take out buildings and contents cover together.
Want to pay monthly? Good news – Ecclesiastical doesn't charge interest if you pay monthly rather than annually.
The above information is correct as of August 2026. For more ways to save money when buying insurance, see our guide.
Visit Ecclesiastical directly to find out more about its home insurance policy.
How does Ecclesiastical compare with other providers?
While we didn't have enough customer feedback to calculate a customer satisfaction score for Ecclesiastical, its standard Set Sum Insured buildings policy scored 73% and ranks joint 10th in our standard buildings cover table. It was tied with Aviva's Online policy .
As for contents insurance, Ecclesiastical's standard Set Sum Insured policy scored 70% – the same as a standard policy from Tesco – and sits in joint 9th place among standard policies.
We couldn't rate Ecclesiastical's customer service and claims handling, but we were impressed by its cover levels and high claims acceptance rate in the latest Financial Conduct Authority data, so we made both its policies Best Buys.
This means it could be a great choice if the price suits you.
How we rate home insurance
To be a Which? Recommended Provider, an insurer must:
Be regulated by the Financial Conduct Authority (FCA)
Be available to the general public
Have received responses from 40 or more customers in our survey
Achieve high scores in our customer satisfaction survey
Achieve an average or higher policy score
Achieve an average or higher claims satisfaction score
Policy analysis
We analyse and rate 177 aspects of cover across insurers' policies, including their key buildings and contents features, and elements applicable to both kinds of cover (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.
Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).
Customer survey
We also surveyed 3,419 members of the public who had made a claim in the past two years. The survey was conducted in May-June 2026.
Our customer score reflects the general satisfaction of customers with their current insurer and their likelihood of recommending it. The claims score reflects how satisfied they were with how their most recent claim was handled and their likelihood of recommending the insurer for claims.
We review a lot of policies – and being a Best Buy recognises the individual products that stood out as being the most comprehensive in our analysis. It doesn't reflect customer service. However, we won't give a provider a Best Buy where there's evidence – from our surveys or from Financial Conduct Authority data – of poor service or a poorer-than-average record of paying claims.
Buildings Best Buy policies must have a minimum buildings policy score of 73%
Contents Best Buy policies must have a contents score of at least 70%
Additionally, we look at how consistently good the cover is in policies. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the areas we've rated (find out more: how we rate policies).
Lastly, all Best Buy policies must have – or make available – the following levels of cover as a minimum:
Buildings
Flood, storm, subsidence and accidental damage cover; Cover for burst or blocked pipes; Trace and access cover (£5,000); Alternative accommodation (£50,000) with no time limit; Property owner liability (£1m); Replacement of locks or keys for external doors (£500); Home Emergency Cover (£500 and includes the central heating system).
Contents
Accidental damage cover; Theft and damage of contents in the open; Theft and damage of contents from outbuildings; Business equipment; Alternative accommodation (£15,000); Money in the home (£500); Valuables (unspecified single item limit – £2,000); Personal possessions (unspecified single item limit - £1,000); Replacement of locks or keys for external doors (£500).
We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence for more.
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