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Simple technology: The best tech for non-technical people

From simple gadgets and phones to fuss-free laptops, our experts talk you through the devices that can make life easier
Natalie TurnerConsumer writer

Drawing on nearly half a decade at Which?, Natalie helps readers cut through the noise with practical guidance on trending products, pest control, cleaning advice and money-saving tips during the sales.

A young couple sits on a green couch, looking confused while staring at a laptop in a modern kitchen setting.
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If you're the type of person who doesn't like chopping and changing tech or chasing fads, you might question whether the latest gadget is right for you.

When you do invest, you want simple and reliable technology that will make your life easier.

That's where our experts can help. When they review a product, one of the key things they look for is how easy it is to use.

We've selected the best simple tech below or – if you're hunting for something in particular – try these links:

Basic phones  | Simple smartphones  | Simple tablets  | Simple laptops  | Which? Tech Support  | Simple security  | Simple smart speakers  | Simple ebook readers

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 Basic phones

Kids comparing dumb phones

If you’re looking for a phone that just does the basics, the hype around the latest apps and features can feel more confusing than helpful.

So-called simple mobile phones may be exactly what you need. They typically feature large, easy-to-use buttons and straightforward, no-frills designs.

They're designed for basic tasks, such as making calls and sending text messages. Some models go further though, offering internet access via wi-fi or a 4G connection.

Callum Pears - Glide format

Callum Pears, Which? senior researcher

'We test simple mobile phones that have extra accessibility features and are designed with ease of use in mind.

'For example, the Doro Aurora A30 is a simple smartphone that includes much of the functionality of a regular smartphone – such as web browsing, downloading apps and the ability to take high-quality pictures – but the interface cleverly minimises much of the complexity.

'The display is sizable and easy to read from, and it also comes with the Doro Secure Button that gives you one-touch access to emergency contacts.'

Doro Aurora A30

Doro Aurora A30

To help you decide whether the Doro Aurora A30 is right for you, take a look at our reviews of simple mobile phones


 Simple smartphones

Siri on a phone

Smartphones aren’t just for tech enthusiasts. Many models prioritise ease of use, making them a great choice for anyone who values simplicity over cutting-edge features.

Opting for a simpler design can also save you money, as you avoid splashing out on expensive features such as advanced camera tech.

You can filter our mobile phone reviews to find the best low to mid-range models. In our analysis of the best smartphones, we’ve found several Great Value options for less than £200.

To earn our Great Value label, a phone must score at least 60% in our tests and cost 20% less than the average price for all the phones we review.

These handsets may not have the very best cameras or displays, but they’re solid performers – often with long battery life – making them affordable options well worth considering.

If you're after something hi-spec but easy to use, our experts highlight iPhones' intuitive design. If you've never had an iPhone, you can try them out in-store or ask a friend to talk you through theirs.

The main drawback is the price, but an older iPhone could offer the same ease of use at a more affordable cost.

The Apple iPhone 15, for example, is extremely responsive, with a decent battery life, good cameras and a clear display. It's often available refurbished or second-hand but typically costs a fraction of the price of more recent models.

Before you buy, read our advice on how to buy a second-hand or refurbished mobile phone.

Apple iPhone 15


For more tips, read our guide on which Apple iPhone you should buy or check out the best iPhone deals


 Simple tablets

Mother and child on a tablet

Staying connected has never been more important – whether it’s paying bills, shopping online, streaming films or keeping in touch with loved ones.

A tablet can be a handy, portable way to do all of that, especially if you’re looking for something more intuitive and compact than a laptop.

For most people, choosing a tablet means deciding between an iPad or an Android device.

  • iPads are often praised for their easy-to-use design, which makes them a popular choice for beginners – but they do tend to come with a higher price. If you're after an iPad but aren't comfortable splashing out, consider whether a refurbished model might suit you better – we've seen them around £200 cheaper than the newer versions. You can find out more in our piece on refurbished iPads or you can compare all of the iPads we've reviewed.
  • Android tablets can vary more in terms of layout and features, but several of the best Android tablets offer a user-friendly experience at a more affordable price.

Our tablet reviews let you filter by ease of use to find the model that suits you best. All of the Which? Best Buy tablets and iPads we have tested scored five out of five stars for ease of use and several Great Value options score similarly highly.

For ideas on how to get started with your new device, consult our tips on things to do with your new iPad or tablet.

Jamie Darlow

Jamie Darlow, Which? senior researcher

'Tablet operating systems are now incredibly intuitive. Initial setup is a simple step-by-step operation.

'It's not really something you can get wrong because you can always adjust anything you've selected during setup in the settings later.

'The only thing I would recommend doing before starting the process is have your email address and password ready.'


Consult our tablet reviews to compare models or get help exploring features with surprising ways to use your iPad or Android tablet


 Simple laptops

A person sitting at a table typing on a laptop

Tablets and laptops share many similarities, so the best choice depends on your priorities.

  • If portability is key and you mainly want to browse the internet, watch films or keep in touch with family and friends, a tablet is often the better fit. Tablets excel in touchscreen convenience.
  • If you’d prefer a larger device with a more generous screen – especially for typing or multitasking – a laptop might be a better option. A laptop’s built-in keyboard makes it far easier to type longer emails or documents and some laptops also now include touchscreens, offering a more interactive experience.

If you like the sound of both, consider a two-in-one laptop. These versatile devices can switch between laptop and tablet modes, giving you the flexibility of a touchscreen with the practicality of a keyboard. You can filter for these models in our laptop reviews.

Oliver Trebilcock

Oliver Trebilcock, Which? senior researcher

'Features such as backlit keys – which make the letters easier to read – a good responsive touchpad, a decent number of ports for plugging in memory sticks and other devices such as phones, and an easy-to-open lid can all make for a more straightforward experience.

'Some models, like the Samsung Galaxy Book 4, combine a large screen with a slim, lightweight design, making them well suited to everyday tasks and easy to move around the home.'


How did the Samsung Galaxy Book 4 perform in our tests? Read our review to find out.


Samsung Galaxy Book 4

Samsung Galaxy Book 4

You can filter our laptop reviews according to ease of use, to find the ones we loved that were also the most straightforward


Which? Tech Support

Tackling a new device can be challenging, so having someone on hand to explain what terms mean is always handy.

Which? Tech Support offers one-to-one technical advice for Which? Tech Support and Which? Tech members, so if you feel you’ll need some extra help with anything from fixing a laptop to setting up a new mobile phone, it would be worth talking to our membership team.

Book your appointment with Which? Tech Support.

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Simple security and smart homes

A smart doorbell

Smart technology is becoming more common in everyday life – but can it really make things easier?

Put simply, a smart home includes heating, lighting and security systems you can control remotely, often from your phone. We've got tips on how to set up a smart home, including expert recommendations for the best products to buy.

Smart gadgets are designed to be straightforward and user-friendly. You can start small – perhaps with something as simple as a smart doorbell.

These devices can enhance your home’s security by alerting you when someone arrives or when unusual activity is detected outside.

Patrick Gallagher

Patrick Gallagher, Which? senior researcher

'You usually have to use an app with a smart doorbell - which will mean you will need a smartphone or tablet to operate it – but many also support voice control.

'Being able to see who is at the door and even answer it from your phone is much easier than a traditional doorbell.'


Check out our reviews of the best smart video doorbells to suit every budget


 Simple smart speakers

Bluetooth speaker

A smart speaker is easy to use and can be a handy way to play music or get quick answers to everyday questions – although chatting with an inanimate object might feel a bit odd at first.

If you've got a query – for example, about the weather or travel conditions – you can simply ask your smart speaker, rather than reaching for your phone. You can even use it to set timers for things like baking.

Smart speakers also let you stream music through services such as Spotify or tune into radio stations. Just be aware that accessing certain stations can be fiddly, as some require quite specific voice commands. Read our helpful guide on Alexa and Alexa+ for more tips.

Once the speaker is set up – usually via a smartphone – it is very straightforward to use. Popular models include Alexa, Siri and Google Assistant.

Find out how they performed in our tests by reading our full smart speaker reviews.

Martin Pratt, Which? TV expert

Martin Pratt, Which? principal researcher

'Whether you use an app or your voice, controlling a good smart speaker is simple.

'Apps give you more granular control over music, particularly how it sounds through equalisers, while giving the speaker voice commands is ideal if you want to play a song.

'Voice assistants can also answer web queries, set alarms, check the weather and more.

'The speaker's voice assistants are intuitive enough to understand commands regardless of how you phrase them, so you won't need any practice or even instructions to get started. Just say "Alexa" or "Hey Google" and ask your speaker whatever you like.'


We've tested to find the best wireless, smart and Bluetooth speakers


 Simple ebook readers

Kindle e-reader on a wooden surface, displaying stylized letters, with a decorative coaster in the background.

E-readers are simple gadgets that give you access to millions of books, magazines and newspapers. They can store thousands of titles at a time.

On some models, you can adjust the screen brightness, and some are waterproof so you can read in the bath.

They start from around £90 and peak around £370 with models like the Amazon Kindle (2024) and Kobo Elipsa 2E bookending this price bracket.

Callum Pears - Glide format

Callum Pears, Which? senior researcher

'You can store all your beloved books on a single device that is lighter than a paperback. Kobo and PocketBook e-readers also enable you to borrow library books - so you can have lots of free titles on one device.'


Read our expert reviews on the best ebook readers so you can find which ones we rate highly for ease of use