Lloyds mortgage review and rates

Lloyds Bank is part of the largest UK mortgage lender, the Lloyds Banking Group, which is made up of Halifax, the Bank of Scotland and Lloyds Bank.

It's been in the news recently, as buyers in England and Wales are now able to experience a fully digital homebuying service.

Here, we explain who can benefit from the latest development, plus you can find out what real Lloyds mortgage customers thought about its service, what our expert analysis uncovered about its range of deals, and the best Lloyds mortgage rates on the market right now.

Please note that this article is for information purposes only and doesn't constitute advice. Please refer to the particular terms and conditions of a provider before committing to any financial products.

Lloyds in the news - fully digital homebuyer service

In April, Lloyds Banking Group announced that it had partnered with the estate agent Connells Group and conveyancing service LMS to launch a fully digital homebuyer service in England and Wales. 

Connells Group estate agents own more than 80 brands, such as Abbotts, operating in the East of England, Fox & Sons, with branches across the South Coast, and Bridgfords, which can be found in the North. It has more than 1,200 branches nationwide.

The new service aims to create a 'slicker, clearer [and] simpler process' by:

• Sellers becoming 'digital sale ready' earlier, with property, ID and material information captured up front by Moverly. 
• Source-of-funds checks made earlier in the process, confirming buyers’ ability to buy sooner. 
• Reducing admin - for example, ID verification required just once, removing repetitive requests.
• Ensuring the conveyancer has access to key information (ID, searches and source of funds), reducing paperwork and speeding up the process. 

However, not everyone will be able to use the new service. Borrowers will only benefit from the changes if they're purchasing a residential property in England or Wales involving Connells Group estate agents, LMS‑panel conveyancers, and Lloyds Banking Group as the lender (Lloyds Bank, Halifax or the Bank of Scotland).

Lloyds has indicated that it may partner with further agents and conveyancers in the future.

The new homebuyer service doesn't cover residential property purchases in Scotland, which has different laws and procedures to England and Wales. For example, in Scotland, buyers are provided with more information up front through a Home Report. This document includes a single survey and valuation, a property questionnaire and an energy report. 

• Find out more: House surveys

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Is Lloyds a good mortgage lender?

Does Lloyds offer the best mortgage deals?

Which? analysed thousands of mortgages, using Moneyfacts data, over eight weeks in the summer/autumn of 2025. We compiled a series of top 10 cheapest deals tables, based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.

The average was five table appearances per week. Lloyds's weekly average was 2.3 appearances, placing it in the bottom third of lenders. This means that for the majority of mortgage scenarios, during our analysis, you typically would have found a better rate with a different lender. 

However, since then, the lender has become more competitive, and it was crowned the cheapest lender in March in our monthly analysis.  Its deals were typically £149 cheaper than the next-best lender. 

You can see the mortgages Lloyds is currently offering first-time buyers and homemovers in the tables below. 

To see how Lloyds compares with other mortgage providers, head to our guide to the best mortgage rates and deals, which is updated every day.

Lloyds mortgage rates for first-time buyers

Lloyds mortgage rates for home movers

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How did customers rate Lloyds mortgages?

We asked Lloyds mortgage customers about their experience with the lender. 

Here's how customers rated Lloyds in various areas of service:

What do customers think about Lloyds? 

At Which? we don't just produce customer scores and star ratings, we also collect the thoughts of real Lloyds mortgage customers.

For example, one customer praised the Lloyds app as 'easy to use and informative.' Overall, the ease of the mortgage process with Lloyds came through strongly in customer feedback.

The majority of responses focusing on customer service were also positive. One customer said that Lloyds has 'a very good customer service team and are very helpful'. Another noted that they've 'always [had] a great experience and quick responses to queries'. However, another customer said that 'phone queues are long, and different advisers give conflicting answers.'

Lloyds mortgage lender FAQs

What types of mortgage does Lloyds offer?

When we checked in September 2025, there were 96 mortgages available from Lloyds. All were fixed-rate deals, meaning your interest rate stays the same for a set initial period.

Lloyds mortgages had initial periods of two, five and 10 years.

How much could I borrow from Lloyds?

Lloyds doesn't publish its borrowing caps, but you can use its affordability calculator to understand how much you might be able to borrow in relation to your annual salary.

Does Lloyds offer green mortgages?

Lloyds offers £250 cashback for homes that have an EPC rating of A or B (or with a score over 81).

You can also earn up to £2,000 cashback by making green home improvements. For example, Lloyds offers £1,000 cashback for installing solar panels and £2,000 for installing a heat pump.  

• Find out more: Best green mortgages

How long can the mortgage term be?

All of Lloyds mortgages allow a maximum term length of 40 years.

• Find out more: Mortgage calculator toolkit - use our range of calculators to compare mortgage deals, work out how much you can borrow and more