When to take a complaint to the ombudsman
Independent organisations designed to help settle complaints
Small claims court
If you have a serious complaint about a company and are having difficulties getting it resolved, the small claims court may help. Our guides explain how the small claims court works and when it’s worth using it.
Do you need to escalate your complaint?
An ombudsman or alternative dispute resolution service can be a good alternative to court. Our guides explain how to use them.
