By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.

HotpointNM11 948 WC A UK

Freestanding
9kg

£329View retailers

Test score

Lowest available prices

Sign up to unlock the full expert review

Hotpoint says the NM11 948 WC A UK washing machine benefits from Activeload technology, which weighs the load and monitors water absorption, adding just enough to clean your clothes without wasting resources. This should help keep running costs down, but will everything come out clean? Read our full review of this washing machine to see how it fared in our laundry tests.

pros

Content has been blurred out, please log in to view.

cons

What's included?

What is it?
How well does it clean, rinse and spin?
How much does it cost to run?
Is it easy to use and live with?
Should I buy it?

KEY TEST RESULTS
Overall cleaning
Energy efficiency
Ease of use

Apr 2025Last checked by Which?
Dec 2024First reviewed by Which?
Aug 2024Released

The overall Which? test score is made up of the following star ratings, all determined by our rigorous lab tests.

How we test washing machines

7 Nov 2024

Overall cleaning

How we test overall cleaning

The combined cleaning star rating is based on the wash results from our tests for both the 40°C cottons and 40°C synthetics wash programmes.

Water use

How we test water use

We measure the amount of water used by the machines on both their cottons and synthetics programmes when washing at 40°C.

Cotton wash

How we test cotton wash

We check how good each washing machine is at removing stains when washing cottons at 40°C and when loaded to 80% of the machine’s capacity.

Synthetic wash

How we test synthetic wash

This star rating shows how well each washing machine removes stains when washing synthetic fibres at 40°C. For this synthetics test, we load each machines to its listed capacity for synthetics.

Rinsing efficiency

How we test rinsing efficiency

We check how well each machine rinses detergent away from clothes by stopping the machines just after the rinse phase and then analysing the remaining water for signs of detergent. We use a spinning machine to extract the water to analyse.

Spin dry

How we test spin dry

We weigh the clothes we wash before and after the wash to be able to judge how well each machine spins water away.

Ease of use

How we test ease of use

We run more than 50 ease of use assessments as part of our tests. We look at how clear the instructions are, how easy the machine is to load and to unload, we check the clarity of markings on the control panel and how easy the controls are to use. We also take a look at how easy it is to use the detergent drawer.

Program length

How we test program length

During our tests we record how long both of the wash programmes we test take to run. The star rating is based on the length of the programmes and is relative to the capacity of the washing machine.

Quietness

How we test quietness

We use an expert panel to listen to each machine as it fills, washes, spins and drains. Our panel listens for the normal operating noises as well as any annoying sounds the machine makes. A five star machine will be just about as quiet as a washing machine can be. A one star machine will make a lot of noise as it fills, washes and spins.

Energy efficiency

How we test energy efficiency

We record the amount of energy used by the machines on both their cottons and synthetics programmes when washing at 40°C.

General
Type	Freestanding
Height	83.8cm
Width	59.8cm
Depth	65.2cm
Cotton capacity (kg)	9kg
Synthetics capacity (kg)	4.5
Quick wash maximum capacity	4.5
Cotton 40°C run time (mins)	233 mins
Synthetic 40°C run time (mins)	172
Wash temperatures (°C)	cold, 20, 30, 40, 50, 60, 70, 80, 90
Annual energy cost (£)	£56.53
Old energy rating	A
Max spin speed (rpm)	1400

Features
Delicates or handwash	Yes
Digital display	lcd
Extra rinse	No
Panel safety lock	Yes
Quick wash	Yes
Smart	No
Start/End delay	Yes
Steam refresh	Yes
Steam wash	Yes
Time remaining display	Yes

Compare retailers

Prices updated daily

Prices are ordered from lowest to highest, irrespective of retailer rating or stock, and exclude any potential delivery costs. We are not able to show every possible retailer and cheaper prices may be available.

Suggested Alternatives

Hisense

WFQY9014EVJM

Freestanding
Large capacity
9kg

£255View retailers

Test score

Samsung

WW90CGC04DAEEU

Freestanding
9kg

£378View retailers

Test score

Beko

BM3WT4941IW

Freestanding
9kg

£329View retailers

Test score

Best washing machines for 2025
Our rigorous lab tests reveal that plenty of washing machines fail at the basic tasks of washing, rinsing and spinning. Find a Best Buy to keep your clothes looking fresh after every wash
Best cheap washing machines under £400
Bag a bargain washing machine for less than £400 with our top pick of the cheapest on test
How we test washing machines
Get the full lowdown on why our washing machine tests are the most rigorous you’ll find anywhere

All washing machine advice

Suggested searches

HotpointNM11 948 WC A UK

Lowest available prices