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A smart TV can offer instant access to on-demand content from apps like BBC iPlayer, ITVX and All 4, streaming services like Netflix, and the ability to connect to other wireless devices like smartphones.
'Smart' also covers things like voice control, which can do most of what a standard remote can, and some TVs even double as smart hubs, giving you control over smart bulbs, thermostats and other devices.
In this guide, we'll explain what a smart TV is, show you some of the best ones and tell you more about the features available from each brand. We'll also show you how to stay secure and protect your privacy while using a smart TV.
Just want to see great smart TVs? We've got hundreds of expertly tested models to suit all needs and budgets in our TV reviews.
Making sure your TV's smart enough
Access to apps
We rate the app store on how easy it is to find the apps you want, and how easy it is to download and organise them on your homescreen for easy access later. It's all about ensuring a smart TV offers a seamless and hassle-free experience.
Security and privacy
TVs want to know a lot about you, sometimes too much, so we rate how invasive the requirements are, how easy the data collection settings are to find and adjust, and make sure the TV handles your data safely.
A smart homescreen
Smart menus seem to be a vehicle for ads these days, so we make sure you know if you can turn off these recommendations and rate how useable the smart homescreen is for important things like apps, and accessing what you've previously been watching.
Our smart TV tests rate everything from picture and sound quality to the speed and usability of the smart menus. Only logged-in members can see the models that excel in the table below. Not a member? Join Which? to get instant access.
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A smart TV is essentially a TV that can receive broadcast channels and connect to the internet. This lets you stream live and on-demand programmes via your smart TV's apps, such as BBC iPlayer and Netflix.
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The vast majority of modern televisions now have 'smart' capability, with only a handful releasing without access to smart features. You don't need to connect a smart TV to the internet to watch regular television (although some electronic programme guides need to update over the internet) but if you do go online there are various benefits, including:
TVs losing access to catch-up apps many of us use every week can be enormously frustrating. Use our guide on what to do if you've lost access to streaming apps to try and get them back.
You’ll need an internet connection to get your smart TV online. Most smart TVs are now wi-fi enabled, meaning you can wirelessly connect them to your internet router and other devices like smartphones.
You can also connect your TV to your router via an ethernet cable, but if it's not close to your router then you'll need a long cable or a powerline adapter. Not all TVs have an ethernet input.
You'll also need decent broadband speed. This is essential if you want to stream video, and decent speed is preferable. For example, if you want to stream 4K Ultra HD content on Netflix, you'll need at least 25Mbps to get the best experience.
You can find the fastest broadband for your budget by reading our guide on the best broadband deals.
You don't need a licence to watch TV over the internet if it's purely on-demand or via catch-up on the likes of ITX and Channel 4, but you do need one to watch or download on BBC iPlayer.
If you use any apps to watch live broadcasts, such as ITVX or sport on Amazon Prime Video then you would need a TV licence.
For more on this, head over to our TV Licence explained guide.
You don't need an aerial (or satellite dish) to use a smart TV, but without one you won't be able to watch live, over-the-air broadcasts. Instead, you'll be restricted to use your smart TV's apps to watch live and on-demand content.
Performance is paramount when it comes to choosing a good TV, but there's more to learn about the general way the different brands approach presenting content, which could help you decide on your next set.
Samsung's Tizen smart TV platform has evolved since its launch in 2015 into one of the best around. That said, while the other major TV brands have incorporated services such as Freeview Play (handy smart electronic programme guides with catch-up TV built-in) Samsung hasn't gone with the crowd.
We've found Samsung's smart TV platform to be easy to use, but, as with the majority of smart operating systems, too much of the screen is occupied by adverts and recommendations.
Samsung incorporated its SmartThings software with its TVs, too. This smart home tech gives you control of smart devices, such as light bulbs and thermostats from your TV. Bixby, Samsung's answer to Amazon Alexa and Google Assistant, is now the default for voice commands on Samsung's TVs. The advanced features Bixby brings, includes searching for movies and TV shows starring specific actors, checking the weather and answering questions.
In 2025, Samsung introduced profiles to its operating system, so you can have different apps, settings and shortcuts for everyone in the house.
Find your new Samsung set with our Samsung TV reviews.
LG switched from its launcher bar style row of apps, which took up a small part of the screen to a more traditional fullscreen display in 2021. Too much of this display is taken up with ads and recommendations. Some of them are useful, but we also noticed recommendations for shows on apps we didn't have a subscription to.
LG's ThinQ software lets you control other ThinQ-compatible LG appliances from your TV. With the right devices, you could get alerts on your TV when the washing machine had finished its cycle, or when the timer was done on your oven. Voice commands continue to get more advanced: you can search for content with specific actors and directors, and the TV recommends content based on these searches. Only the Magic Remote has the built-in microphone for voice control.
2025 LG TVs have user profiles, so you everyone who uses the TV can have their own apps and settings on the homescreen.
Browse our latest LG TV reviews.
Sony's smart TV platform is powered by Google. It's a clean, simple interface, with a decent amount of customisation to populate the home screen with channels and apps.
That said, it still falls into the trap of having too many ads on the home screen.
Find your perfect Sony set in our Sony TV reviews.
Some Panasonic smart TVs use its own My Home Screen software, while other Panasonic TVs use Google TV. My Home Screen is one of the few smart menus not stuffed with ads and trailers. Instead you'll find links to live TV, settings and connected devices.
Panasonic's ranges are compatible with Amazon Alexa and Google Assistant. Not all the TVs have remotes with built-in microphones, but those that don't can be controlled via an Amazon Echo or Google Home. Some Panasonic TVs also use Amazon's Fire OS. We found the system a bit restrictive and favoured ads over user-customisation. We much prefer My Home Screen, but this is now being phased out.
Browse expertly tested models in our Panasonic TV reviews.
Hisense uses VIDAA (which is a separate company, although we've not seen it on any other brands) and it's decent. Fewer ads would improve the experience and we'd like more customisation, too. You have a single row of apps, which can be arranged, but you can't delete any that came installed. We also like to see settings shortcuts and recently used inputs, but there's none of that.
Hisense TVs can act as a smart hub, too, giving you direct control over your smart devices from the TV screen.
The operating system you get with Philips depends on whether you buy a high-end or entry-level set. Cheaper models get Philips' own Titan OS, while more expensive ones get Google's Android operating system. Android is a decent, flexible operating system, that puts too much emphasis on ads and recommendations but is at least customisable. You can display your most used apps, which is standard, but you can favourite channels to show up on the homescreen, too.
Titan OS is a fair bit worse. There's no real way to download new apps, you're just stuck with whatever comes preinstalled. The ability to download apps is all but ubiquitous on modern smart TVs, so it's alarming that Philips has taken a big step backwards on its cheaper ranges.
If you don’t want to splash out on a smart TV, there are more affordable ways to get internet services on your current television. These include:
Need help getting other devices connected? Use our free tool for advice on hooking up audio and video devices to TVs.
The app store is our first port of call when testing the smart capabilities of a TV. We're looking for a good range of apps, intuitively laid out with a good search function. Speed is important, since these menus can be slow, which makes adding new apps to your TV a laborious exercise.
We look to see how easy it is to arrange the apps you've downloaded. Ideally it should be simple to add favourites to your smart home screen for easier access later. We also determine if preinstalled apps can be deleted to free up space on your TV hard drive. The homescreen should be easy to navigate with useful extras, such as quick access to settings and channels. Your apps and channels should be the main feature, not ads and we penalise TVs that give too much space to adverts and content recommendations.
Find out more about how we test TVs.
With any internet-connected device, security is paramount, so we look at what data your TV collects and where it goes.
The information your TV collects ranges from the mundane, such as what you've been watching (which is still personal and private), to more important things like your wi-fi password and app logins. If we think it's collecting more data than it needs to, not sending it to secure places (also known as safe harbours), or being upfront about what data it's collecting, we'll flag that in our reviews.
Data collection settings need to be opted into during setup, so we look at whether brands are influencing users to opting in by employing tricks such as defaulting the cursor to the 'accept all' button rather than asking users to opt into, or out of, each option separately. We like to see easy-to-understand options rather than complicated legal jargon, and we'll flag if the terms and conditions are needlessly complex.
We check to see if the data is encrypted when it's sent. This means the data can't be read if it's intercepted on its journey from your TV to the data centre.
The final thing we check is how easy it is to access the data collection settings, which can be buried in the deep recesses of TV menus. We always check how many options are available to you in terms of disabling data collection and tracking, as well as noting what terms and conditions you need to agree to when you set the TV up, and how this affects the data the TV collects.
Thankfully we haven't come across any TVs that are playing fast and loose with your data, but we will continue to check each and every one that passes through our labs so you can buy with the confidence that any information it collects is safe.
Makers of smart TVs are able to track and monitor the way you use your TV like never before, including what you watch, what buttons you press on the remote and the websites you visit on your TV's browser. This can have benefits, such as more personalised recommendations of things to watch, but there are also potential downsides. In theory, the TV brands can gather vast quantities of data on you and use that information to make money through posting targeted adverts on your TV.
You give permission for this to happen by agreeing to your TV's T&Cs. You can decline them and still watch TV. In many cases, however, that results in you losing access to some smart functionality of the TV.
We're calling on TV manufacturers to be more upfront about what they're tracking, and why, plus give you clearer options to opt out if you want to. Here's a brand-by-brand breakdown of how to turn any tracking off, and what you lose if you do:
When connecting any device to the internet, including a television, it vital to protect yourself from the more negative aspects of the online world, including hackers and malicious threats. Here's some steps to make your TV more secure while going online.