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Ikea fitted wardrobes review

Read Ikea bedrooms reviews from real customers and find out how the brand compares to other well-known options including Hammonds and Sharps
Hannah HealeyResearcher & writer
Woman hanging clothes in fitted wardrobe

We surveyed almost 3,000 Which? members in order to find the best fitted bedroom furniture brands.

Almost one third of those people told us that they owned a wardrobe from Ikea – 813 to be exact. 

We asked them to rate their wardrobes on factors such as quality and value for money, as well as deep diving into any issues they had with durability, delivery and installation. 

Read on to see how Ikea stacked up, or get an overview of how all the brands performed in our guide to the best fitted bedroom furniture brands.


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Overview: Ikea fitted wardrobes review

To discover which brands are the best investment, we asked Which? members to rate their fitted wardrobes for build quality, value for money and delivery and installation. 

If you're a Which? member, you can log in to unlock our insights. 

Not yet a member? Join Which? today to see our fitted wardrobe reviews and advice, as well as thousands of product reviews, from boilers to vacuum cleaners.

Brand Customer scoreValue for moneyBuild qualityFurniture met expectations DurabilityDelivery speedInstallation qualityCustomer serviceVisit retailer
Ikea

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Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Ikea sample size: 813.

The top scoring brands in our survey achieved scores of over 75%, including five-star ratings for value for money. 

At the other end of the table, brands were given just three stars for quality ratings. 

Ikea durability ratings

As well as asking our readers to rate their wardrobe for durability, we also asked them to report whether it showed any sign of damage or wear and tear. 

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BrandCustomer scoreDurabilityFurniture with door problemsFurniture requiring repairs
Ikea

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Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Ikea sample size: 813.

 

 Across the brands, an average of 18% of consumers reported that they've experienced problems with their doors and 17% reported that their furniture required repairs. 

Ikea delivery service rating

Moving on from the quality of the furniture itself, we also asked our consumers to tell us about their experience with their furniture delivery. 

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BrandCustomer scoreDelivery speedAverage time taken on deliveryExperienced problems at delivery
Ikea

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Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Ikea sample size: 813.

The vast majority (80%) of our respondents waited less than two months for their furniture and 33% waited less than two weeks. 

In addition, 67% reported having no issues with their delivery. The most common problems were the delivery being rearranged several times by the brand (10%), some parts becoming unavailable after ordering (9%) and some parts being missing at delivery (8%). 

Ikea installation service rating

The quality of installation is almost as important as the furniture itself. We asked our consumers to tell us about their experience with their brand's installation service. 

Log in or join Which? to see how Ikea performed compared to average.

 BrandCustomer scoreQuality of installationInstallers' professionalism and tidinessExperienced problems at installation
Ikea

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Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Ikea sample size: 813.

Fortunately, only 33% of consumers had issues with their installation, with the most common problems being delays (12%), the furniture not fitting properly (10%) and extra work being required, leading to extra costs (8%).  

Ikea doesn't offer an installation service. Instead, it has partnered with a site called Taskrabbit, which connects you with tradespeople in your area so you can find someone to install your furniture. 

Arguably this means that your experience could vary more, but we still collected ratings in order to understand the average users' experience. 


To see how the other brands performed, check out our guide to the best fitted bedroom furniture brands


Ikea built-in wardrobe systems

Ikea fitted wardrobe white doors

Ikea doesn't technically make a fitted wardrobe, but two of its wardrobe systems can be configured to make them fitted. 

The systems are: 

  • Platsa a system of pre-designed modules that can be assembled to make a fitted wardrobe. 
  • Pax the wardrobe that most closely resembles standard fitted wardrobes. Choose your frames, interior storage options, and doors and handles (see Ikea's how to guide). 

For Pax, there are plenty of different types of storage options to choose from. These include: hooks, rails, drawers, shelves, dividers, pull-out trays, dedicated shoe storage, removable boxes, jewellery organisers, trouser hangers and plenty more.

Ikea fitted wardrobes

A large collection of images displayed on this page are available at https://www.which.co.uk/reviews/fitted-bedroom-furniture/article/fitted-bedroom-furniture-brands-rated/ikea-fitted-bedroom-furniture-al9FU6r7kHFP

Does Ikea offer a fitted wardrobe service?

Yes. Ikea has both an in-store and online design service. However, it won't send a designer out to visit your home, so you'll need to measure the space yourself. 

If you want to design your wardrobe yourself, it has a comprehensive online planning tool for both ranges. 

Can you install your own Ikea fitted furniture?

Yes. Ikea's furniture is designed to be easy to build, so even novice DIY enthusiasts can assemble their products. 

Ikea fitted wardrobe guarantee

Ikea offers a fairly standard 10-year guarantee on its Pax/Komplement wardrobes and Skytta doors. 

It isn't clear whether this policy covers other ranges, though. 

We also couldn't find a guarantee for its installation service, probably because it's offered in conjunction with Taskrabbit. This means that you may not be covered against issues arising from the installation of your wardrobe. 

See our guide to fitted wardrobes costs for cost estimates for flat-pack wardrobes of different sizes, quality and brands


This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved