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Hammonds fitted wardrobes review

As part of our fitted bedroom furniture survey, we asked more than 2,500 fitted wardrobe customers to rate their furniture.
We asked them about the quality and value for money of their wardrobes, as well as any issues they had with durability, delivery and installation.
Read on to see how Hammonds stacked up against other furniture giants, and some less well-known companies.
You can read an overview of all the brands' performances in our guide to the best fitted bedroom furniture brands.
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Hammonds wardrobes review
To discover which brands are the best investment, we asked Which? members to rate their fitted wardrobes for build quality, value for money, and delivery and installation.
If you're a Which? member, you can log in to unlock our insights.
Not yet a member? Join Which? today to see our fitted wardrobe reviews and advice, as well as thousands of product reviews, from boilers to vacuum cleaners.
Brand | Customer score | Value for money | Build quality | Furniture met expectations | Durability | Delivery speed | Installation quality | Customer service | Visit retailer |
---|---|---|---|---|---|---|---|---|---|
Hammonds | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in |
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Unlock tableFirst month £5, then £11.99 per month, cancel at any time
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Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Hammonds sample size: 170.
The top scoring brands in our survey achieved scores of over 75%, including five-star ratings for value for money.
At the other end of the table, brands were given just three stars for quality ratings.
Hammonds durability rating
As well as asking our readers to rate their wardrobe for durability, we also asked them to report whether it showed any sign of damage or wear and tear.
Log in or join Which? to see how Hammonds performed compared to average.
Brand | Customer score | Durability | Furniture with door problems | Furniture requiring repairs |
---|---|---|---|---|
Hammonds | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in | |||
Average |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £11.99 per month, cancel at any time
Already a member? Log in
Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Hammonds sample size: 170.
Across the brands, an average of 18% of consumers reported that they experienced problems with their doors, and 17% reported that their furniture required repairs.
Hammonds delivery service rating
We also asked our shoppers to tell us about their experience with their furniture delivery.
Log in or join Which? to see how Hammonds performed compared to average.
Brand | Customer score | Delivery speed | Average time taken on delivery | Experienced problems at delivery |
---|---|---|---|---|
Hammonds | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in | |||
Average |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £11.99 per month, cancel at any time
Already a member? Log in
Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Hammonds sample size: 170.
Most of our respondents waited less than two months for their furniture (80%), and 33% waited less than two weeks.
67% reported having no issues with their delivery. Where there were problems, the most common were the delivery being rearranged several times by the brand (10%), some parts becoming unavailable after ordering (9%), and some parts being missing at delivery (8%).
Hammonds installation service rating
The quality of installation is almost as important as the furniture itself. We asked our consumers to tell us about their experience with their brand's installation service.
Log in or join Which? to see how Hammonds performed compared to average.
Brand | Customer score | Quality of installation | Installers' professionalism and tidiness | Experienced problems at installation |
---|---|---|---|---|
Hammonds | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in | |||
Average |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £11.99 per month, cancel at any time
Already a member? Log in
Table notes: Customer score and star ratings based on an online survey of 2,966 people (members of the UK public and Which? Connect members) in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Hammonds sample size: 170.
Fortunately, only 33% of consumers had issues with their installation, the most common problems being delays (12%), the furniture not fitting properly (10%), and extra work being required, leading to extra costs (8%).
To see how the other brands performed, check out our guide to the best fitted bedroom furniture brands
Hammonds built-in wardrobes
Hammonds has both fitted and sliding wardrobe ranges, which are grouped into classic, contemporary and easy-living categories.
It also has an extensive range of additional bedroom furniture and storage options, such as dressing tables, built-in desks and bench seats with drawers (freestanding or fitted). You can choose to include built-in lighting as part of your design.
See the image gallery below for a selection of Hammonds bespoke fitted wardrobes and matching furniture.
Does Hammonds offer a fitted furniture design service?
Yes. To buy Hammonds fitted furniture, you'll need to book a free design appointment. You can do this either virtually via a video call or at your home.
If you choose a virtual appointment, you'll need to book a time slot for an initial call, where Hammonds staff will discuss your room and options with you.
You'll then need to send Hammonds rough sketches and measurements for your room – you can ask for help with this if needed. You'll then have the video call where the designer will show you their 3D design of your room and ideas.
If you opt for an at-home appointment, the designer will measure up and discuss options and styles with you. They will then draw up a 3D design to help you visualise your choice.
Can you install your own Hammonds fitted furniture?
No. Hammonds furniture is made to measure and installed by Hammonds.
Hammonds guarantees
Hammonds offers a 10-year guarantee on all of its wardrobes, which is similar to most of the other companies that we surveyed.
It also has a 30-day guarantee on its workmanship. This is not the most generous policy we found – for example, Sharps offers a 15-year product and workmanship – but it is better than some others.
See our guide to fitted wardrobes costs for cost estimates for flat-pack wardrobes of different sizes, quality and brands
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved