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B&Q bathrooms review
Adam covers home improvements and mobile networks, splitting his time investigating topics from bathrooms to phone contracts. He was shortlisted at the BSME Talent Awards 2024.
We surveyed 6,833 people about their bathrooms to reveal how B&Q bathrooms compare with rival brands such as Homebase, Victoria Plum and Wickes.
We asked customers about their experiences of buying a bathroom from B&Q, as well as how they rated the brand's bathroom products, including baths, shower enclosures, sinks and cabinets.
Read our full B&Q bathrooms review to see how they scored.
See how B&Q compares with other specialists in our assessment of the best and worst bathroom brands
Is B&Q a good bathroom retailer?
We asked people about their experience with B&Q as a bathroom retailer.
Which? members can log in to unlock the table and see how B&Q was rated as a retailer.
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| B&Q as a retailer | |
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in |
| Range of suites | |
| Quality of advice from staff | |
| Ease of delivery | |
| Dealing with problems | |
| Quality of delivery | |
| Value for money | |
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The retailer that came top in our survey got 83%, but the company at the bottom of the table got 67%.
B&Q bathroom products rated
We also asked those who had bought B&Q own-brand bathroom products what they thought about the quality, durability and value for money.
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| B&Q bathroom products | |
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in |
| Quality of products overall | |
| Quality of finish (eg scuffs and marks) | |
| Durability | |
| Value for money | |
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The gap between brands at the top and bottom of the table was even bigger – ranging from 67% to 87%.
Find out how B&Q kitchens performed in testing in our B&Q kitchens review
B&Q's bathroom fixtures and fittings
Finally, we asked respondents how they rated individual fixtures and fittings such as shower enclosures, sinks, taps and toilets from B&Q.
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| B&Q bathroom fixtures | ||
| Item | Durability | Quality |
| Bath | ||
| Shower enclosure | ||
| Cabinets | ||
| Sink | ||
| Toilet | ||
| Taps | ||
Several brands were rated the full five stars for both the quality and durability of their shower enclosures and sinks.
See how B&Q's bathroom fixtures compare with other leading brands in our pick of the best bathroom sinks, taps, toilets, baths and showers
B&Q bathroom suites, stores and services
B&Q has more than 300 stores nationwide. You can use its online 'Find a store' tool to locate your nearest branch and check which services it offers.
It sells a range of modern and traditional bathroom suites. Many of its sinks, toilets and baths are from its own GoodHome and Cooke & Lewis brands. It also stocks a range of other brands, such as Ideal Standard and Vitra.
You can choose from a wide range of bathroom furniture, from fitted vanity units to standalone storage. B&Q's range of taps includes big brands such as Bristan and Grohe, as well as its own GoodHome models.
B&Q stocks a range of mixer, electric and power showers from a number of brands, including Aqualisa, Mira and Triton. It also sells shower enclosures and components for wet rooms.
The company also offers an end-to-end bathrooms service, which includes installation and starts with a free in-store or online planning appointment. B&Q says it partners with approved and vetted local installers to carry out your project.
Visit the B&Q website to find out more.
Use Which? Trusted Traders to find an independent bathroom installer near you:
Read how to design a bathroom for ideas on creating the perfect space, or for advice on getting a new bathroom at the right price, see how to plan and buy a bathroom suite