

Sue Davies
Head of Consumer Rights and Food PolicyLatest articles from Sue

DBT's consultation on the resale of live events tickets - Which? response
Which? response to DBT's Putting Fans First - A consultation on the resale of live events tickets
The Competition and Markets Authority's Consultation on Draft Guidance on the Protection From Unfair Trading Provisions- Which? response
Which? response to the CMA’s consultation on draft guidance on the protection from unfair trading provisions in the Digital Markets, Competition and Consumers (DMCC) Act 2024
The Competition and Markets Authority's Consultation on Direct Consumer Enforcement Guidance and Rules- Which? response
CMA consultation on the draft guidance and rules for the direct consumer enforcement regime set out in the Digital Markets, Competition and Consumers (DMCC) Act 2024
The Competition and Markets Authority's Consultation on Draft Consumer Protection Enforcement Guidance (CMA 58ii)- Which? response
Response to the CMA’s consultation on draft consumer protection enforcement guidance, Digital Markets, Competition and Consumers (DMCC) Act 2024
CMA Consultation on Consumer Protection Enforcement Guidance
Which? response to the Competition and Markets Authority (CMA) consultation on its consumer protection enforcement guidance, updated to reflect the changes introduced through the Digital Markets, Competition and Consumers Act (DMCCA)
Competition and Markets Authority Draft Annual Plan 2025 to 2026
Which? response to the CMA's consultation on its draft annual plan for 2025 to 2026 emphasising the importance of the CMA making effective use of both its consumer protection and competition powers, including the new powers provided through the DMCC Act, to protect consumers
Supporting families better with the NHS Healthy Start scheme
Department for Business and Trade Call for Evidence on a Trade Strategy
Which? submission welcoming the government’s commitment to develop a trade strategy that provides a clear vision and underlying principles for how the UK will approach trade policy and emphasising the need to ensure that it delivers for people across the UK

Supporting consumers to make healthier food choices
An insight into consumers’ experiences of making healthier choices and the actions they think are needed by the government and food businesses to support them
DBT consultation on improving price transparency and product information for consumers - Which? response
Which?'s response to the Department for Business and Trade's consultation on improving price transparency for consumers, including proposals for the display pricing information, hidden fees and drip pricing, fake reviews and online platforms' responsibilities to consumers

Just the basics: Assessing the availability of supermarket budget ranges
Supermarket basic ranges provide a vital cheaper option to low income households and budgeting families who may not be able to afford more expensive branded or premium foods. However, Which? has found that budget range goods from a basket of essential items are hardly ever in stock in smaller stores

Consumers in Northern Ireland - A food briefing
Read our report exploring how high food prices are impacting consumer behaviour in Northern Ireland

Opportunities to improve unit pricing and modernise the Price Marking Order
Clear and transparent pricing is essential as people deal with record food price inflation, but our research shows that the current way that unit pricing is provided for groceries can often be confusing. This paper sets out the reforms that we think are needed so that it is much easier to compare which products offer best value

Consumers in Wales - a food briefing
Read our report exploring how high food prices are impacting consumer behaviour in Wales

Consumers in Scotland - a food briefing
Read our report exploring how high food prices are impacting consumer behaviour in Scotland
UK -Singapore Digital Economy Agreement - Which? Submission
Which? submission to the International Agreements Committee on the UK-Singapore agreement, with a particular focus on consumer protection and data protection
UK-New Zealand trade negotiations - Which? submission
Which? submission on the implications of the UK-New Zealand free trade agreement, welcoming the inclusion of a stand-alone consumer chapter and calling for core food standards to accompany the market access provisions for agri-food products included within the deal
UK-Australia trade negotiations - Which? submission
Which? response welcoming the focus on greater choice, but raising concerns about the implications of the market access provisions for agri-food products for UK food standards and expressing disappointment that there was not a specific consumer chapter to reinforce the importance of consumer interests throughout the deal
Progress with Trade negotiations - Which? submission to the Public Accounts Committee
Which? submission supporting the key conclusions from the National Audit Office's report on progress with trade negotiations, including the need for an overarching trade strategy, improved engagement with stakeholders including consumer organisations and improvements to the robustness and effectiveness of Parliamentary scrutiny