How can an Energy Smart Data scheme empower consumers, enhance competition, and support the transition to a low-carbon energy system? Read Which?’s key recommendations to ensure smart data works in consumers’ best interests while protecting against exclusion and data misuse.
How can better regulation of Third Party Intermediaries (TPIs) improve transparency and protect energy consumers? Read Which?’s key recommendations
Insights into consumers' current sustainable behaviours, attitudes to future changes to their behaviours and the barriers they face in doing so, with a focus on electric vehicles.
This consultation response outlines our views on the Civil Aviation Authority's (CAA) proposals to improve the transparency and availability of environmental information for consumers booking flights. We advocate for robust, standardised and verified emissions data to help consumers make informed choices, hold airlines accountable for their environmental claims and promote sustainable practices within the aviation sector
Which? agrees with the government that consumers should be able to access the benefits of flexibility. Flexible consumption can unlock private benefits for the consumers engaging in flexibility, as well as shared benefits among all consumers. However, making changes to default energy tariffs to support more flexible energy use will impact large numbers of consumers, most of whom have no experience with time-of-use tariffs and some of whom have been on default tariffs for several years without switching. With this in mind, policymakers and suppliers cannot only focus on the end goal of reforming default tariffs but also the transition to that goal