Which? responds to Oasis not applying dynamic pricing to concerts outside of the UK

Sue Davies, Which? Head of Consumer Rights Policy, said: 

"This is a damning admission from Oasis that they got it badly wrong when fans were forced to pay much more than they expected for UK gigs.

“Which? believes the pricing practices used for the first round of Oasis ticket sales could have breached consumer law as its research found some fans weren't properly warned about the use of 'in demand' pricing.  It is extremely unfair to let fans queue for hours for tickets only to find that they are no longer available at the advertised price. 

"If the CMA's investigation finds that Ticketmaster customers may have been misled about ticket prices, it could open the door to individual fans making court claims.  Instead of forcing people to go through that hassle, Oasis and Ticketmaster should take responsibility and refund the difference to fans who ended up paying over the odds for tickets that would have been half the price just hours earlier.”

-ENDS-