Which? responds to Ticketmaster not charging 'in demand' prices for Oasis fans

Lisa Webb, Which? Consumer Law Expert, said:

"It's positive that fans didn't face unexpected 'in demand' pricing at ticket sales for additional Oasis concerts. 

“However, Which? believes Ticketmaster's pricing practices for the first round of Oasis ticket sales could have breached consumer law as fans weren't properly warned about the use of 'in demand' pricing. It is extremely unfair to let fans queue for hours for tickets only to find that they are no longer available at the advertised price.

"If the CMA's investigation finds that Ticketmaster customers may have been misled about ticket prices, it could open the door to a flood of individual fans making court claims. Instead of forcing people to go through that hassle, Oasis and Ticketmaster should take responsibility and refund the difference to fans who ended up paying over the odds for tickets that would have been half the price just hours earlier.”

-ENDS-