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If you use Microsoft 365 for Word, Excel and other tools, your subscription may just have got more expensive – by up to £30 per year.
This is because Microsoft has added AI-powered features like Copilot and Designer to its subscription plans, automatically raising costs for users with auto-renew enabled.
But don’t worry – there is a way you can avoid the price hike. Here’s everything you need to know.
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At the start of 2025, Microsoft raised the prices of its Personal and Family subscriptions by 42% and 31%, respectively. These new prices applied to renewals from 16 January 2025 onwards, and new subscribers are already paying the updated rates.
Here’s a breakdown of the changes:
Plan | Old price | New price | Price increase |
---|---|---|---|
Personal (one person) | £5.99 per month or £59.99 per year* | £8.49 per month or £84.99 per year** | £2.50 per month (£30 over a year) or £25 per year |
Family (up to six people) | £7.99 per month or £79.99 per year* | £10.49 per month or £104.99 per year** | £2.50 per month (£30 over a year) or £25 per year |
*Pricing correct as of November 2024.
**Pricing correct as of 18 February 2025. For more information, visit the Microsoft website.
Microsoft says these price increases are largely down to the inclusion of new AI features, including:
If you are an existing subscriber and don't need Copilot and Microsoft Designer, you can revert back to a 'Classic' plan, which offers the same services for the old price, but without the new AI features. Microsoft is offering this downgrade option for the next year. To switch:
Your plan will switch automatically or on your next billing date.
To access the Classic plan, you will need to be on an annual subscription, rather than a monthly one. Microsoft is currently allowing annual subscribers to the Classic plan to remain on it long-term, as long as they maintain a recurring subscription. If you cancel your subscription however, you won’t have the option to switch back to the Classic version. If you're on a monthly plan, check if you can switch to an annual Classic plan by logging into your Microsoft account, then going to Change > Switch, and looking for the annual option.
If your Microsoft 365 subscription has automatically renewed and you’ve paid the higher price, you can still take action:
Request a partial refund If you choose to downgrade, you can contact Microsoft’s support team to request a partial refund.
Full refund within 30 days If you'd prefer to cancel the subscription entirely, Microsoft allows a one-off refund of your most recent recurring billing charge if you cancel within 30 days of payment following a price change. Note this refund is limited to one time per Microsoft account, per subscription product.
You can check your renewal status on the Microsoft website:
If you are paying for a higher-priced plan, you can disable the AI features, but this won't reduce your subscription cost. Visit Microsoft's website for step-by-step instructions on turning off Copilot and Designer.
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