Best stairlift brands

Stairlifts are pricey and you may need to choose one in a hurry. Our independent reviews can help you choose a reliable and safe product from a top-rated company. 

We surveyed 663 people who had bought a stairlift for themselves or someone else, three quarters of who had bought their stairlift in the past five years. 

We included customers who bought their stairlift privately from companies such as Acorn, Age Co, Handicare, and Stannah, plus smaller brands such as TKE*/Access BDD, and those who bought one from the council. 

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It also matters who you buy your stairlift from – good customer service, advice and aftercare make a real difference. Our survey also reveals the best and worst places to buy, including independent mobility shops and authorised dealers as well as the big brands.

Not sure what you need? Take a look at our guide to buying and installing a stairlift first

Best and worst stairlift brands

Our survey insights show which brands are rated best overall by their customers, and how each brand compares on attributes such as value for money, quality, reliability and more.

This year two brands impressed enough to become Which? Recommended Providers, wowing customers with top-notch service, and excelling in our behind-the-scenes assessment of their practices as well. 

Not yet a Which? member? Join Which? today to gain access to this table and all our other reviews.

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Where to buy your stairlift 

Who you buy your stairlift from is as important as which brand you buy.

The brand and the retailer you buy it from can be one and the same, such as when you buy a Stannah stairlift direct from Stannah, but they can also be split. For example, you could buy a Handicare stairlift through Handicare’s selling arm Companion, Age Co (Age UK) or through an independent company such as Dolphin.

What you get, including the warranty and after-care service, differs depending on who you buy from, so it's worth being sure about who your contract is with.

We've also heard reports of some unscrupulous dealers selling stairlifts that they claim are a well-known brand, but turn out to be a completely different brand and an inferior product. Always double-check the company and that an authorised dealer is really authorised to sell by the manufacturer. 

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Best places to buy a stairlift 

We surveyed 552 people about the company they bought their stairlift from. 

We asked customers how satisfied they were and whether they would recommend the retailer. We also asked them to rate key aspects of their experience, such as delivery, fitting, aftercare, whether they had experienced pressure-selling, and the transparency of the price.

If you're a Which? member, log in now to find out which retailer topped the table. If you're not yet a member, you can get instant access by joining Which?.

Stairlift brands compared

Our reviews will help you know which brands and providers are a good choice to buy from, which ones our customers had success haggling with, and which people felt more pressure to buy from. But it's also worth considering what's important for you, including:

• Are you happy to do some haggling for the best price?
• Are after-care costs such as call-out charges factored into the price
• If it's important the company will buy the stairlift back when it's no longer needed (some don't)

Acorn stairlifts review

By logging in or joining Which?, you can access the Which? scores and ratings in the tables above, as well as all the following information on this page, including:

• How much Acorn stairlifts typically cost, including the average and the range of prices its customers paid
• Ongoing costs and maintenance for Acorn stairlifts, such as servicing prices, repair costs and servicing contracts
• Stairlift warranty information and aftercare packages
• Whether it's worth haggling over the quoted price of an Acorn stairlift
• Whether you're likely to get pressure-selling from companies selling Acorn.

To find out more about its stairlift prices and availability, visit the Acorn stairlifts website.

Handicare stairlifts review

By logging in or joining Which?, you can access the Which? scores and ratings in the tables above, as well as all the following information on this page, including:

• How much Handicare stairlifts typically cost, including the average and the range of prices its customers paid
• Ongoing costs and maintenance for Handicare stairlifts, such as servicing prices, repair costs and servicing contracts
• Stairlift warranty information and aftercare packages
• Whether it's worth haggling over the quoted price of a Handicare stairlift
• Whether you're likely to get pressure-selling from companies selling Handicare, including Companion and Age Co (Age UK).

To find out more about its stairlift prices and availability, visit the Handicare stairlifts website. 

Stannah stairlifts review

By logging in or joining Which?, you can access the Which? scores and ratings in the tables above, as well as all the following information on this page, including:

• How much Stannah stairlifts typically cost, including the average and the range of prices its customers paid
• Ongoing costs and maintenance for Stannah stairlifts, such as servicing prices, repair costs and servicing contracts
• Stairlift warranty information and aftercare packages
• Whether it's worth haggling over the quoted price of a Stannah stairlift
• Whether you're likely to get pressure-selling from Stannah.

To find out more about its stairlift prices and availability, visit the Stannah stairlifts website. 

TKE/Access BDD stairlifts review

By logging in or joining Which?, you can access the Which? scores and ratings in the tables above, as well as all the following information on this page, including:

• Whether you should consider buying the TKE brand of stairlift
• Ongoing costs and maintenance for TKE stairlifts, such as servicing prices, repair costs and servicing contracts.

To find out more about TKE/Access BDD stairlift products and availability, visit the TK Home Solutions website.

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Smaller stairlift brands

There are a range of other smaller brands you can buy from. 

We didn't get enough survey responses to rate these brands. But you can find out more about them below (listed in alphabetical order).

Bespoke stairlifts

Bespoke is a small Yorkshire-based firm, but with a worldwide presence. It sells its stairlifts direct to customers or through a network of dealers, with prices starting from around £2,500.

Find out more about Bespoke stairlifts

Bruno Stairlifts

Bruno is a US-based family-run brand with a UK presence and a network of authorised dealers across the UK and Ireland. Its stairlifts are not permanent and are installed directly on top of your stairs.

Find out more about Bruno Stairlifts

MediTek stairlifts

Although MediTek cased trading in early 2018, you’ll still see its stairlifts for sale, mainly as reconditioned or second-hand models or for short-term use, and some dealers do still stock parts.

Otolift Stairlifts

Otolift is a Netherlands-based family-run company with a UK base and network of authorised dealers that has been supplying stairlifts in the UK for more than 10 years. 

Find out more about Otolift Stairlifts

Platinum stairlifts 

Another brand that customers rated, although not in large enough numbers for us to report on it this time, is Platinum. This Yorkshire-based manufacturer sells UK-wide and internationally through a network of authorised dealers. 

Find out more about Platinum Stairlifts