Warm Home Discount

The Warm Home Discount is an annual £150 discount on your electricity bill. It's designed for those who find it difficult to meet their winter energy costs.

Scotland's scheme is separate from that in England and Wales. The Warm Home Discount isn't available in Northern Ireland.

In 2025, the government extended its eligibility requirements, taking the total number of households set to benefit from the Warm Home Discount to over six million homes. 

It's important to check the eligibility criteria and, if you are eligible, to make sure that you are named on your household's electricity bill before 24 August 2025 to ensure that the payment is made automatically.

Read on to find out more about the scheme, how it works, and whether you're eligible for it.

Who gets the Warm Home Discount in England and Wales?

The expansion of the Warm Home Discount means that people in England and Wales will qualify for the Warm Home Discount this winter if their energy provider is part of the scheme (see below for a list of providers) and they receive one of the following means-tested benefits:

• Housing Benefit 
• Income-related Employment and Support Allowance (ESA) 
• Income-based Jobseeker's Allowance (JSA) 
• Income Support Pension Credit (Guarantee Credit and Savings Credit) 
• Universal Credit 

To receive the Warm Home Discount automatically on your energy bill, you must be named on your electricity bill with your energy company. The bill can be in your own name, or you can be named as a secondary billpayer if your energy account is held by someone else living in your home, or your legal representative.

In 2025, Sunday 24 August is the qualifying date on which energy suppliers will match customer records (ie. being named on an electricity bill) against eligibility for the discount (an eligible means-tested benefit). After this date, eligible households will still be able to receive the discount, but will need to wait for a letter to arrive later in the year. If you have not received a letter by January 2026, then you will need to call the helpline.

Find out more about Warm Home Discount eligibility and applications at GOV.UK.

You can still get the Warm Home Discount if you have a prepayment meter, also known as pay-as-you-go. 

If you're considering switching energy supplier, check that your new supplier will pay your Warm Home Discount if you're eligible for it before changing provider. Use the list below or ask the supplier. 

Who gets the Warm Home Discount in Scotland?

If you live in Scotland, are receiving Pension Credit Guarantee Credit and are named on your electricity bill (or named on the bill of your partner or legal representative), you will likely receive the Warm Home Discount automatically. 

Scottish households in receipt of other means-tested benefits will need to apply for the discount via their energy supplier directly from October. Application windows will vary depending on the supplier.

You are eligible if your energy provider is part of the scheme and you receive one of the following benefits: 

• Housing Benefit 
• Income-related Employment and Support Allowance (ESA) 
• Income-based Jobseeker's Allowance (JSA) 
• Income Support Pension Credit (Guarantee Credit and Savings Credit) 
• Universal Credit

Is the Warm Home Discount only for pensioners?

No. Energy companies also pay the Warm Home Discount to a broader group of people who have difficulty paying their energy bills. 

If you receive Pension Credit, you should be eligible for the Winter Fuel Payment too.

How do I get the Warm Home Discount?

If you are in England or Wales, you will receive the Warm Home Discount automatically through your energy supplier if you are named on your energy bill as of 24 August 2025. If you are added to your household's energy bill after this date, you will still be able to receive the discount, but will need to wait for a letter to arrive later in the year. If you have not received a letter by January 2026, then you will need to call the helpline.

In Scotland, named billpayers who receive Pension Credit Guarantee Credit will receive the Warm Home Discount automatically. If you receive another means-tested benefit, you will need to apply for the discount via your energy supplier directly from October 2025. Application windows will vary depending on the supplier.

Find out more about Warm Home Discount eligibility and applications at GOV.UK.

Prepayment energy meters and park homes

If you have a prepayment meter, your energy company will confirm how you'll get the discount. It might be a voucher you can use to top-up your meter, for example.

If you live in a park home, the process is different. You can apply for the Park Homes Warm Home Discount via Charis.

When will I get my Warm Home Discount?

You should get the discount off your electricity bill by the end of March 2026. You'll need to stay with the same energy supplier until it's paid.

If you haven't heard from your energy supplier about your Warm Home Discount by early January, contact the Warm Home Discount Scheme helpline on 0800 030 9322 (Monday to Friday, 8am to 6pm). 

Which energy companies pay the Warm Home Discount?

Large energy companies (with more than 150,000 domestic customers) must pay the Warm Home Discount, and many smaller energy suppliers offer it too.

These suppliers are currently part of the scheme:

• 100 Green (formerly GEUK)
• Affect Energy - see Octopus Energy
• Boost
• British Gas
• Co-op Energy - see Octopus Energy
• E (Gas & Electricity)
• Ecotricity
• E.ON Next
• EDF Energy
• Fuse Energy
• Good Energy
• Home Energy
• London Power - see Octopus Energy
• Octopus Energy
• Outfox Energy (previously Outfox the Market)
• OVO
• Rebel Energy
• Sainsbury’s Energy
• Scottish Gas - see British Gas
• Scottish Power
• Shell Energy - see Octopus
• So Energy
• Tomato Energy
• TruEnergy
• Utilita
• Utility Warehouse

Suppliers with more than 250,000 domestic customers must offer the discount to both the core and broader groups.

You can find out more about these energy suppliers, including what their customers really think of them, by reading our advice on the best energy suppliers. 

If your supplier isn't listed, ask it whether it offers the Warm Home Discount before you switch.

If I switch energy supplier, what happens to my Warm Home Discount?

If you switch away from a supplier that offers the Warm Home Discount to a supplier that doesn't, you'll lose your Warm Home Discount (even if you're in the core group). 

If you qualify for the Warm Home Discount in core group 2/ the broader group with your current supplier and want to switch, check first that you would still qualify with your new supplier.

If my energy supplier closes, what happens to my Warm Home Discount?

If your energy supplier closes, your account will automatically be transferred to a new supplier chosen by Ofgem.

You should continue to get the discount from the new supplier. 

It's unlikely that Ofgem will choose a replacement supplier that is too small to have to pay the Warm Home Discount. It says it takes into account the supplier's ability to make Warm Home Discount payments when it's choosing a replacement company.

You should get the discount automatically. The Department for Work and Pensions works with energy suppliers to identify customers who get Pension Credit and therefore qualify.

Energy companies have different criteria if you're not in the core group and some smaller firms don't make payments to those who don't automatically qualify.

It's important to ask your new supplier if you will qualify as soon as you find out which company you're being moved to, because the number of discounts paid by each supplier to their broader group customers may be limited.

More information on the Warm Home Discount is available from the government's website at Gov.uk.