Sophie Beesley

Policy Data Analyst

Latest articles from Sophie

Complaints and redress in veterinary services
Policy research paper

Complaints and redress in veterinary services

34 min read
Policy submission

The CMA's Remedies Working Paper for its market investigation in veterinary services

Which? response to the CMA’s consultation on the Vets market investigation: remedies working paper

1 min read
Risky business: Consumer confusion around general insurance
Policy research paper

Risky business: Consumer confusion around general insurance

Our new research sets out common consumer misconceptions around insurance coverage, which leave people at risk of failed claims. We explore how consumer journeys through the insurance sales process contribute to this lack of understanding.

62 min read
Policy submission

The CMA's Issues Statement for its market investigation in veterinary services

Which? response to the CMA’s Issues Statement for its Market Investigation into the supply of veterinary services in the UK

1 min read
Consumer harm in veterinary services
Policy research paper

Consumer harm in veterinary services

32 min read
Insight article

Financial wellbeing in March 2023

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

3 min read
Insight article

Financial wellbeing in February 2023

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

3 min read
Insight article

Financial wellbeing in January 2023

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

3 min read
Insight article

Consumer trust in November 2022

An update on consumer trust in the energy and food sectors amid the cost of living crisis

6 min read
Insight article

Financial wellbeing and consumer confidence in December 2022

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

2 min read
Insight article

Consumer trust in business May 2021

We explore consumer trust in industries and brands

4 min read
Policy submission

CMA initial invitation to comment on the Vodafone/Three merger - Which? response

Which? outlines its initial analysis and position on the proposed merger between Vodafone and Three, to support the CMA's investigation

1 min read
The Vodafone/Three Merger: how could it affect consumers?
Insight article

The Vodafone/Three Merger: how could it affect consumers?

5 min read
Stung by fees
Policy research paper

Stung by fees

How consumers are harmed by drip pricing, and what to do about it

46 min read
Consumers and the cost of food
Insight article

Consumers and the cost of food

Our consumer insight tracker data reveals the continued impact of high food costs on consumers

5 min read
Insight article

Financial wellbeing in April 2023

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

2 min read
Insight article

Consumer confidence and financial wellbeing in November 2022

Your regular update on consumer confidence and financial wellbeing amid the cost of living crisis

5 min read
Policy research paper

Consumers in Northern Ireland 2023

A cost of living crisis briefing

10 min read
Policy research paper

Consumers in Scotland 2023

A cost of living crisis briefing

9 min read
Policy research paper

Consumers in Wales 2023

A cost of living crisis briefing

9 min read