This joint BEUC, Which? and CCNI paper sets out areas for cooperation that would help to make consumers lives easier across a range of areas from tackling unsafe products to food safety and cross-border enforcement of consumer rights.
Which?'s evidence submission to the Home Affairs Committee Inquiry into Fraud exposes the UK's scam epidemic—with over £1.2bn lost in 2022—and outlines bold, data-driven reforms for robust consumer protection
As the government consults on its multi-year spending review, we have submitted our own recommendations to reform and upgrade the UK's consumer enforcement landscape
Joint fraud statement from Which? and UK industry, calling on the new government to make preventing fraud a national priority and to provide leadership to ensure businesses can share intelligence to better detect fraud targeting consumers.
This briefing sets out our position at committee stage of the Product Regulation and Metrology (PR&M) Bill which is a landmark piece of legislation that has the potential to update the UK’s product safety regime for the digital age
This briefing sets out our position at second reading of the Product Regulation and Metrology (PR&M) Bill which is a landmark piece of legislation that has the potential to update the UK’s product safety regime for the digital age
Joint fraud statement from Which? and UK industry, calling on the new government to make preventing fraud a national priority and to provide leadership to ensure businesses can share intelligence to better detect fraud targeting consumers.
A coalition of consumer organisations and energy firms is urging Ofgem not to lift the ban on acquisition-only energy tariffs
This is our election manifesto, covering the key reforms we believe the next government should bring forward to improve consumer outcomes and boost economic growth
Which? has been working for improvements to consumer rights in the aviation and holiday sectors for many years but the pandemic brought systemic failings to a head. We make 12 recommendations on how to ensure reforms in these sectors deliver for consumers and create a well-functioning market
This written evidence was shared with Peers in the House of Lords and sets out our position on the Digital Markets, Competition & Consumers Bill, which is a landmark piece of legislation that will enhance competition and protect consumers
This written evidence was shared with Peers in the House of Lords and sets out our position on the Digital Markets, Competition & Consumers Bill, which is a landmark piece of legislation that will enhance competition and protect consumers
Which?'s response to the government's call for evidence on how regulators and the regulatory landscape are operating and performing
Which? urges telecoms firms to immediately scrap inflation-linked mid-contract price hikes
How supermarkets can help in the cost of food crisis
This briefing sets out our position at report stage on the Digital Markets, Competition & Consumers (DMCC) Bill, which is a landmark piece of legislation that has been carried through to this Parliament, that will enhance competition and protect consumers
Our response focuses on the barriers homeowners face when improving the insulation of their homes and installing new low-carbon heating. These include: a lack of awareness and information; difficulty finding a qualified and reliable installer; and high upfront costs
Tech companies, business groups, consumer bodies and news media and publishing organisations have written to the Prime Minister urging him to resist any attempt to water down the Digital Markets, Competition & Consumers Bill
Letter from Which?, Age UK, National Trading Standards and Victim Support to Chris Hemsley, Managing Director at the PSR
Which?/Food Foundation brings together a coalition from across civil society calling on supermarkets to step up and do more to deliver affordable food for all