Which?'s response to the government's fraud strategy

Rocio Concha, Which? Director of Policy and Advocacy, said:

"The fight against fraud has progressed far too slowly in recent years and in particular more action is needed to guarantee that big tech platforms take serious action against fraud. The government must ensure that the Online Safety Bill delivers meaningful protections for consumers against a flood of online fraud infiltrating the world's biggest search engines and social media sites. 

"It’s positive to see the government at last producing a strategy that recognises a joined-up approach with the ambition that data is shared between industry and law enforcement is needed to tackle the UK’s fraud epidemic, which has such a devastating financial and emotional toll on the lives of victims.

"Ultimately, consumers will judge the success of this strategy by whether they end up with better fraud detection, prevention, support and redress."