Which? response as government's product safety bill proposes tackling unsafe products on online marketplaces

Rocio Concha, Which? Director of Policy and Advocacy, said:

“It’s very positive that the government wants to create a level playing field between the high street and online marketplaces when it comes to product safety. For years, Which? has been warning about dangerous and illegal items, ranging from fire-risk heaters to unsafe toys, being sold on online marketplaces that could put people's lives at risk.

“The government must ensure new laws give online marketplaces clear legal responsibilities for keeping dangerous products off their sites and that they are backed up by tough enforcement, including heavy fines, when businesses fall short. 

“It is vital that new product safety laws are enforced by an independent regulator that can take robust and effective action to keep shoppers safe."