Which? Get Answers podcast: how to ensure your smart meter is working properly

Smart meters were supposed to make using energy easier. Customers could track in real time how much they were spending, and those pesky estimated bills were to be a thing of the past. And while they no doubt have many benefits when they work, government data shows that millions of people across the UK have an issue with their smart meter - and an unknown number have an in-home display that isn’t working. And the worst thing is, you might not even know about it.
This week we hear about how they can go wrong, and what you can do to check yours is working fine.
This episode is hosted by Harry Kind and Grace Forell, alongside Which? Senior Researcher Sarah Ingrams and Victoria Bacon from Smart Energy GB.
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The Which? Get Answers podcast is a special mini-series, bringing you free expert advice for life’s everyday questions.
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A transcript of the show is also available here.