By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.
Having worked at the BBC and in commercial radio before joining Which?, James produces our always-on podcasts, and oversaw the launch of our member-exclusive podcasts in 2025.
When you buy a new washing machine or a fridge, you might expect it to last for a decade or more. But the smart tech inside of it might fail years beforehand, leaving you at risk from hackers.
So how can you buy products that will last as long as you'd expect? And are there ways to stay safe inside your own home?
This episode is hosted by Harry Kind and Grace Forrell, alongside Which? Principal Researcher Andy Laughlin, and Fiona Dear, Co-Director of the Restart Project.
News, deals and stuff the manuals don't tell you. Sign up for our free monthly Tech newsletter.
The Which? Get Answers podcast is a special mini-series, bringing you free expert advice for life’s everyday questions.
We’ll bring you new episodes every fortnight in the Which? Get Answers podcast feed, available wherever you usually like to listen.
Subscribe using the link below, or go directly to find us in your favourite podcast app.
A transcript of the show is also available here.
Make your money work harder. Get the best deals, avoid scams, and grow your savings with expert guidance for just £24.50 for a year – that’s half the usual price.
Get 50% off Which? MoneySave 50% – was £49, now £24.50 for a year, offer ends 6 April 2026.
