New broadband price rises: How much will your provider hike prices in 2025?

From today broadband providers will no longer be allowed to include unpredictable price rises linked to inflation in consumer contracts.

The change comes after a Which? campaign called for these price rises to be banned, as they leave customers with uncertainty over how much they’ll end up paying over the course of their contract - it's impossible to predict what inflation will be in a year or two.

Mid-contract price rises have not been prohibited entirely, but providers are now only able to include them if clearly detailed - in pounds and pence - in their contracts. Several of the UK's major providers have confirmed they will move to a fixed price increase model, raising the cost of the majority of their deals at the end of March or beginning of April.

Read on to find out how much providers will be adding to bills this spring - and which promise to keep their prices the same.

See how your provider fares in our guide to the best and worst broadband providers.

Which broadband providers are raising prices in 2025?

We’ve pulled together the major providers that will be hiking their prices this spring to see how new and existing customers will be affected.

The smaller London-based provider Community Fibre will not raise its prices in 2025 but customers who have taken up a contract since December 10 will see their price rise every April from 2026 - by £2 per month.

How will my broadband prices change in 2025?

If you're a customer of one of these providers, it's important to note that they only apply if you have taken out a deal since providers changed their pricing strategies. The price rise is the same across all packages and will apply to nearly every broadband contract regardless of monthly cost. The exception is social tariffs (offered to customers who receive benefits like Universal Credit and Pension Credit).

BT and EE and were the first to change to the new price rise strategy, while Virgin Media changed its policy much closer to the deadline required by Ofcom. If you took out your broadband deal prior to the fixed price increases being introduced, the price of your contract will still be increased under the old rules which were:

• BT, EE, Plusnet and Vodafone: CPI (published in January) +3.9%. This will mean an increase of 6.4% in 2025.
• Community Fibre: CPI (published in February) +2.9%
• TalkTalk: CPI (published in January) +3.7%. This will mean an increase of 6.2% in 2025.
• Virgin Media: RPI (published in February) +3.9%

Given all of these price rises are included in the terms and conditions of your contract, you are not able to switch away without facing an expensive exit fee unless you are already out of contract.

Providers with the biggest price increases

On paper Virgin Media will be hiking broadband prices by the largest amount - £3.50 per month. However, BT and EE add an additional £2 per month for TV so if you have a combined TV and broadband deal from either provider, your price will increase by £5 per month

And while these fixed price increases are much more transparent than unpredictable terms that are tied into inflation, they will have a greater proportional effect on people on cheaper tariffs. Our analysis of recent deals found that if you take out the cheapest deals from one of the big providers now, your price could increase by 10-15% in April.

This is notable with Plusnet, for example, as the provider will increase its price by the same amount each month as its sister networks (BT and EE), despite having been positioned as a more affordable option with ‘straightforward’ prices.

TalkTalk and Vodafone also regularly market themselves as affordable options, yet their price rises match those of BT and EE where our analysis shows the average customer pays a little more. This is in contrast to the mobile market where some providers will impose lower increases for customers with smaller data limits.

Which providers promise not to increase prices?

Not every broadband provider puts prices up mid-contract – Hyperoptic, Utility Warehouse and Zen Internet all promise not to raise prices during your minimum contract period.

Another major provider, Sky – as well as its subsidiary Now Broadband – has avoided adding clauses guaranteeing price rises in contracts. However, both providers do reserve the right to change their prices mid-contract. Sky in particular regularly increases some of its prices – it usually announces which services/deals will be affected in February of each year.

What else do you need to look out for on a new broadband contract?

If you’re on the hunt for a new broadband provider, there’s a few checks you need to do to make sure you don’t end up paying over the odds.

• Check the whole cost of the contract when you sign up. Given providers put their prices up each year, you could easily end up paying significantly more than you sign up to. It’s also not uncommon for providers to discount the first few months of a deal which make it seem more appealing than it really is.
• Find out the cost of the standard tariff as well as the introductory cost, too – this is how much you’ll pay if you don’t switch when your minimum fixed term contract period ends. The jump can be steep – we’ve seen increases of over 100% so it’s best to be aware of what you’re committing to, and to consider re-contracting or switching to avoid the higher price.
• Use Which? to compare broadband services to see if you can do better. The introduction of One Touch Switch last year means you should only ever have to contact one company when switching - your new provider.

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