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  1. Home
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  3. Rob Ashford
Rob Ashford - Senior Policy Researcher at Which?

Rob Ashford

Senior Policy Researcher

51 articles
  1. 2026

    1. 26 Jun

      Financial wellbeing in June 2026

      Consumer Insight
    2. 28 May

      Financial wellbeing in May 2026

      Consumer Insight
    3. 30 Apr

      Financial wellbeing in April 2026

      Consumer Insight
    4. 30 Mar

      Financial wellbeing in March 2026

      Consumer Insight
    5. 26 Mar

      Smart energy: Flexible energy and low carbon technology adoption

      Sustainability
    6. 27 Feb
      Couple managing their finances

      Financial wellbeing in February 2026

      Consumer Insight
    7. 07 Feb

      Financial wellbeing in January 2026

      Consumer Insight
  2. 2025

    1. 19 Dec

      Financial wellbeing in December 2025

      Consumer Insight
    2. 18 Dec
      In-person public dialogue workshop

      Payments: The consumer desire for control

      Financial Services
    3. 28 Nov
      Adult male pointing at items on a shelf while two young boys look on.

      Financial wellbeing in November 2025

      Consumer Insight
    4. 04 Nov

      Financial wellbeing in October 2025

      Consumer Insight
    5. 22 Oct

      Warming up to change: Homeowners’ uptake and attitudes towards home energy technology

      Sustainability
    6. 01 Oct

      Financial wellbeing in September 2025

      Consumer Insight
    7. 11 Mar
      A wireless router on a table

      Broadband companies’ customer service: Who is failing consumers?

      Consumer Insight
    8. 26 Feb
      A family, including a father, mother, and two young daughters, walk together at an airport with luggage carts and bags.

      Airline companies’ customer service: Who is failing consumers?

      Consumer Insight
    9. 24 Feb
      A digital energy monitor displaying electricity usage: £61.72 cost, £0.09/hour rate, and £148 total for the month.

      Energy companies’ customer service: Who is failing consumers?

      Consumer Insight
  3. 2024

    1. 05 Dec
      Two people shake hands in a relaxed setting; one wears a blue shirt, the other a cream suit, with a woman smiling nearby.

      Understanding Consumer and Business Perspectives on Consumer Protection Regulations

      Consumer Insight
    2. 29 Nov
      A woman holds a toddler while examining a product on a grocery store shelf, surrounded by fresh produce and beverages.

      Consumer trust and concerns in November 2024

      Consumer Insight
    3. 28 Nov
      Digital energy monitor displays power usage (3.27 kW) and cost (£1.00) per hour; a hand is adjusting the settings.

      Consumer engagement with smart electricity tariffs

      Household Essentials
    4. 07 Nov
      Two men discuss an air conditioning unit outside a modern home, surrounded by lavender plants. One holds a tablet.

      Which?’s Annual Sustainability Report Series 2024: Home insulation and Heating

      Sustainability