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      1. Home
      2. Home
      3. Melissa Massey
      MM

      Melissa Massey

      13 articles
      1. 2019

        1. 25 May
          Laptop displaying a blue screen with GDPR text and icons, surrounded by a notebook, smartphone, and other office supplies.

          Widespread confusion over GDPR rules that protect your privacy

          Consumer Rights
        2. 14 Oct
          Vodafone logo displayed prominently on a modern building with grey stone façade and multiple glass windows under a blue sky.

          Vodafone technical issue sees customers hit by £10,000 bills

          Consumer Rights
        3. 30 Sep
          A Thomas Cook airplane taxis on a runway, with a blue sky and fluffy clouds in the background.

          Thomas Cook collapse: customer refund claims service to begin next week

          Consumer Rights
        4. 25 Sep
          Airplanes lined up on an airport tarmac, featuring prominent yellow and orange tail designs, with ground vehicles in motion.

          Thomas Cook refund calls and messages - is it a scam or the real deal?

          Money
        5. 23 Sep
          A Thomas Cook airplane taxis on a runway, with a blue sky and fluffy clouds in the background.

          Thomas cook collapses - what does it mean for holidaymakers?

          Consumer Rights
        6. 17 Sep
          British Airways Airbus A380 at an airport gate with luggage carts nearby under a clear blue sky.

          British Airways and Ryanair pilot strikes - what you need to know if your flight is affected

          Consumer Rights
        7. 17 Jul
          A hand pressing a button on a telephone, with a laptop and blurred background in an office setting.

          PPI mis-selling scandal: an insider view

          Consumer Rights
        8. 19 Jun
          Stack of British banknotes, featuring Queen Elizabeth II, with a 50 and a 10-pound note prominently displayed.

          Widespread misconceptions over PPI claims process

          Consumer Rights
        9. 02 Feb
          Various British banknotes scattered together, prominently featuring a £20 note among others.

          Are you sure you don't have a PPI claim?

          Consumer Rights
        10. 03 Feb
          Two charred appliances covered in yellow caution tape, with a vent hose on top and a warning sign prominently displayed.

          Broken system means faulty products could pose greater risk for UK homes

          Consumer Rights
        11. 13 Jan
          A woman in a beige jacket studies a TV screen displaying vibrant colors in an electronics store aisle.

          Shoppers feel pressured to buy warranties

          Consumer Rights
      2. 2018

        1. 17 Mar
          A returns and refunds logo

          Which? reveals the online retailers getting your refund rights wrong

          Consumer Rights
        2. 25 May
          Laptop displaying a blue screen with GDPR text and icons, surrounded by a notebook, smartphone, and other office supplies.

          New GDPR data protection law applies to the UK from today - but what does it mean?

          Consumer Rights
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