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  1. Home
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  3. Fran Roberts-Thornton
Fran Roberts-Thornton - Senior Researcher/Writer at Which?

Fran Roberts-Thornton

Senior Researcher/Writer

Fran scrutinises over 100 fridges, freezers and fridge freezers a year, to help you know what's hot, and what's – thankfully – not.

14 articles
  1. 2026

    1. 25 Jun

      Not got the latest phone? This is why you're an inspiration

      Computing
    2. 12 Jun
      A handwritten 'OUT OF ORDER' sign"is taped across the handles of a closed stainless steel, French-door fridge freezer in a kitchen.

      What to do when your fridge freezer breaks down

      Refrigeration
    3. 25 Mar
      A three-part photo collage of Fran, the author:

Left: A woman lying in bed resting against a long floral pregnancy pillow.

Centre: The woman stands on the steps of a brick house holding a stroller.

Right: The woman wearing a bright blue "Cookie Monster" hooded robe, holding up a matching small blue fuzzy child's Cookie Monster outfit.

      I'm a first-time parent – here's what I'm buying

      Baby & child
    4. 25 Mar
      A woman loads clothes into a washing machine

      6 of the best buy-it-to-last brands

      Shopping, food & drink
    5. 17 Mar
      Two raw pork chops on a black chopping board. Both cuts of meat show significant freezer burn, characterised by large, dry-looking white patches and crystallized frost on the surface.

      Which? scientist explains what freezer burn is and how to prevent it

      Refrigeration
  2. 2025

    1. 19 Dec
      A modern kitchen setting

      The most reliable large appliance brands

      Kitchen
    2. 22 Oct
      Small fridge freezer in a kitchen corner

      8 small fridge freezers, plus models for tricky spaces

      Appliances
    3. 26 Sep
      A person in a grey shirt is ironing a green shirt on a polka-dotted ironing board in a bright, modern room.

      3 common steam iron faults – and what to do about them

      Laundry & floorcare
    4. 03 Sep
      Repair or replace illustration from Which? magazine

      State of disrepair: are our Right to Repair laws broken?

      Appliances
    5. 01 Jun
      A man with a beard looks frustrated while reaching into a refrigerator filled with colorful fruits and vegetables.

      5 reasons your fridge smells – and what to do about it

      Kitchen
    6. 22 May
      A man and a girl are smiling while cleaning a window together, with a garden visible through the glass.

      10 popular TikTok homemade cleaning hacks explained

      Laundry & floorcare
    7. 13 May
      Hands reaching into a refrigerator, holding a container labeled "Vegetables," surrounded by colorful meal prep containers.

      7 mistakes you might be making when freezing food

      Kitchen
    8. 08 May
      Front-loading washing machine beside a woven basket with a blue and white throw draped over it

      5 signs your washing machine may need replacing

      Appliances
  3. 2024

    1. 20 Dec
      A festive holiday table set with a roasted turkey, side dishes, and drinks, decorated with Christmas ornaments.

      5 things you should know about cooking Christmas dinner in an air fryer

      Kitchen